Self-Funded Benefits Implementation Lead

Careerwebsite; Boise, Northern (ID, KY); Hybrid; USD 47,000 - 122,000; Full time

Benefits offered by this job

Comprehensive benefits

Bonus eligibility

Job summary

CVS Health is seeking a leader to direct all aspects of Self-funded New Business Client benefit plan implementations. You will partner with internal and external stakeholders to meet or exceed expectations, acting as the single point of contact for implementation and coordinating all deliverables and milestones.

You will develop and execute implementation strategy, ensure adherence to performance guarantees, drive continuous quality improvements, and align with CVS Health's commitment to safety

Qualifications

• 2+ years Project management and Client facing experience.
• Negotiation and conflict resolution skills across various levels of the organization.
• Ability to remain flexible yet focused during stressful situations.
• Attention to detail and accuracy while focusing on overall project deliverables.
• Ability to express complex concepts in a clear and concise manner.
• Highly organized and able to quickly prioritize multiple assignments with high quality results.

Responsibilities

• Partner with key internal and external stakeholders to identify and address implementation issues.
• Acts as a single point of contact for benefit plan implementation.
• Mediates and coordinates resolution of project deliverables and tasks.
• Develops and executes implementation strategy aligned with customer expectations.
• Ensures strategy aligns with performance guarantee arrangements.
• Engages team members to follow through on responsibilities.
• Evaluates client-requested exceptions and offers alternatives to satisfy needs.

Skills

Project management

Client facing

Negotiation

Conflict resolution

Communication

Organization / prioritization

Attention to detail

Stress management

Education

High School diploma/GED

Tools

Salesforce

Microsoft Teams

Excel

Outlook

Job description

CVS Health is seeking a leader to direct all aspects of Self-funded New Business Client benefit plan implementations. You will partner with internal and external stakeholders to meet or exceed expectations, acting as the single point of contact for implementation and coordinating all deliverables and milestones.

You will develop and execute implementation strategy, ensure adherence to performance guarantees, drive continuous quality improvements, and align with CVS Health's commitment to safety