Self-Checkout Guardian & Loss-Prevention Champion

The Winn-Dixie Company; Gainesville (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

The Winn-Dixie Company is seeking a Self-Checkout Guardian at our Gainesville store. You will monitor self-checkout transactions, assist customers, and intervene to prevent loss while upholding SEG service standards. A strong emphasis on safety, integrity, and accuracy is required.

Responsibilities include observing transactions, ensuring proper scanning/bagging, and reporting incidents to leadership. This role supports a positive shopping experience and loyalty through proactive help and

Qualifications

• Must be at least 18 years of age to perform job functions.
• Ability to read, write and speak English proficiently.
• Ability to understand and follow English instructions.
• Compliance with all company policies and procedures.
• High standard of integrity and reliability.
• Basic computer skills required to participate in online training.
• Authorization to work in the United States or the ability to obtain the same.
• Successful completion of pre-employment drug testing and background check.

Responsibilities

• Protects against inventory losses or fraud at self-checkout lanes by continuously providing exceptional customer service and intervening with appropriate responses when necessary.
• Observes self-checkout transactions diligently to identify any irregularities or suspicious activities.
• Ensures customers are scanning and bagging items correctly, intervening when necessary to verify the accuracy of scanned items.
• Responds promptly to Point-of-Sale alerts and notifications, investigating any potential issues with transactions or discrepancies in scanned items.
• Reports any incidents of theft, suspicious behavior, or equipment malfunctions to store leadership.
• Provides outstanding service in the Self-Checkout lanes according to SEG service standards: educate customers on self-checkout, encourage smooth experience, greet and assist customers, and manage lane traffic.
• Keeps work area clean, orderly, and free from safety hazards: stock, clean equipment, return carts.

Skills

English proficiency

Reading & writing

Integrity

Basic computer skills

Work authorization (US)

18+ years old

Bilingual English/Spanish

Education

High School / GED

Job description

The Winn-Dixie Company is seeking a Self-Checkout Guardian at our Gainesville store. You will monitor self-checkout transactions, assist customers, and intervene to prevent loss while upholding SEG service standards. A strong emphasis on safety, integrity, and accuracy is required.

Responsibilities include observing transactions, ensuring proper scanning/bagging, and reporting incidents to leadership. This role supports a positive shopping experience and loyalty through proactive help and