Self-Checkout Specialist: Protect & Assist Guests

The Winn-Dixie Company; Tallahassee (FL); On-site; USD 24,000 - 32,000; Full time

Job summary

The Winn-Dixie Company is seeking a Store Self-Checkout Guardian to monitor and protect our self-checkout lanes in a retail environment. You will engage customers, guide them through the self-checkout process, and proactively deter potential loss while ensuring a positive shopping experience.

Responsibilities include observing transactions, intervening when needed, and coordinating with store leadership on issues, while maintaining high service standards and safety practices.

Qualifications

• Must be at least 18 years old to perform job functions.
• Good command of English; able to read and follow instructions.
• Basic computer skills for online training and transactions.

Responsibilities

• Protect self-checkout areas from theft and fraud while delivering strong customer service.
• Monitor transactions, intervene when needed, and report incidents to leadership.
• Assist customers with the self-checkout process and answer inquiries promptly.
• Keep work area clean, stocked, and safe; follow safety procedures.

Skills

Customer service

Attention to detail

Observation

Communication

Basic computer skills

Education

High School / GED

Job description

The Winn-Dixie Company is seeking a Store Self-Checkout Guardian to monitor and protect our self-checkout lanes in a retail environment. You will engage customers, guide them through the self-checkout process, and proactively deter potential loss while ensuring a positive shopping experience.

Responsibilities include observing transactions, intervening when needed, and coordinating with store leadership on issues, while maintaining high service standards and safety practices.