Self-Checkout Specialist & Loss Prevention

The Winn-Dixie Company; Seffner (FL); Presencial; USD 27.000 - 33.000; Jornada completa

Descripción de la vacante

The Winn-Dixie Company is seeking a Self-Checkout Guardian in Florida to oversee the self-checkout area, protect inventory, and engage customers to prevent loss. You will monitor transactions, address issues, and collaborate with leadership to ensure accurate scanning and a positive shopping experience.

Responsibilities include observing transactions, intervening when needed, and reporting incidents. The role emphasizes exceptional customer service and attention to detail in a fast-paced retail

Formación

• Preferred Education: High School / GED
• Relevant Experience: 0 - 3 yrs minimum No Supervisory Experience
• Language(s) Required: English
• Language(s) Preferred: English & Spanish
• Must be at least 18 years of age to perform job functions
• Ability to read, write and speak English proficiently
• Authorization to work in the United States or the ability to obtain the same

Responsabilidades

• Protects against inventory losses or fraud at self-checkout lanes by continuously providing exceptional customer service and intervening with appropriate responses when necessary.
• Observes self-checkout transactions diligently to identify any irregularities or suspicious activities.
• Ensures customers are scanning and bagging items correctly, intervening when necessary to verify the accuracy of scanned items.
• Responds promptly to Point-of-Sale alerts and notifications, investigating any potential issues with transactions or discrepancies in scanned items.
• Reports any incidents of theft, suspicious behavior, or equipment malfunctions to store leadership.
• Provides proactive customer assistance, educating them on the self-checkout process to minimize errors and promote a smooth experience.
• Engages customers in a friendly manner to create a positive shopping environment while subtly discouraging fraudulent activities.
• Provides continuous attention to customer needs; greet, assist, and thank customers with a friendly smile in a prompt and courteous manner.
• Monitors regular lanes for excessive traffic and invite waiting customers to use while maintaining a positive attitude.
• Aids actively in scanning product for those who may require assistance.
• Keeps work area clean, orderly, and free from safety hazards by stocking, cleaning, and returning carts.

Conocimientos

Exceptional customer service

Educación

High School / GED

Descripción del empleo

The Winn-Dixie Company is seeking a Self-Checkout Guardian in Florida to oversee the self-checkout area, protect inventory, and engage customers to prevent loss. You will monitor transactions, address issues, and collaborate with leadership to ensure accurate scanning and a positive shopping experience.

Responsibilities include observing transactions, intervening when needed, and reporting incidents. The role emphasizes exceptional customer service and attention to detail in a fast-paced retail