Self-Checkout Guardian & Customer Experience Pro

The Winn-Dixie Company; Williston (FL); On-site; USD 26,000 - 38,000; Full time

Job summary

The Winn-Dixie Company is seeking a Self-Checkout Guardian to protect inventory and maintain accurate scanning at self-checkout stations. You will monitor transactions, address issues, and collaborate with leadership to prevent loss while delivering outstanding customer service.

You will assist customers with the self-checkout process, answer inquiries, and help create a positive shopping experience that builds confidence and loyalty.

Qualifications

• Experience in loss prevention or cashier supervision.
• Ability to read and follow store policies.
• Strong English communication and basic computer skills.

Responsibilities

• Protects against losses or fraud at self-checkout lanes.
• Observes transactions to identify irregularities or suspicious activity.
• Intervenes when necessary to verify item accuracy and assist customers.
• Reports theft, malfunctions, and incidents to store leadership.

Skills

Customer service

Attention to detail

Language: English

Fraud awareness

Education

High School / GED

Job description

The Winn-Dixie Company is seeking a Self-Checkout Guardian to protect inventory and maintain accurate scanning at self-checkout stations. You will monitor transactions, address issues, and collaborate with leadership to prevent loss while delivering outstanding customer service.

You will assist customers with the self-checkout process, answer inquiries, and help create a positive shopping experience that builds confidence and loyalty.