Self-Checkout Experience Specialist

Food Lion; Haw River (NC); On-site; USD 16,531,000 - 20,664,000; Full time

Job summary

Food Lion is seeking a Self-Checkout Ambassador to deliver fast, friendly service at the front end. You will guide customers through self-checkout, answer questions, and maintain a clean, efficient checkout area.

Responsibilities include greeting customers, assisting with self-checkout, and ensuring accurate scanning and payment processing. Prior experience in customer service is valued, with an emphasis on teamwork and safety.

Qualifications

• High school diploma or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position.

Responsibilities

• Provide fast, easy, friendly service to customers.
• Greet customers and use their name when possible.
• Assist customers with self-checkout and proper use of the hand scanner.
• Monitor self-checkouts for proper usage and accuracy.
• Follow procedures for payment processing at self-checkout and handle coupons.

Skills

Customer service

Communication

Willingness to learn

Education

High school diploma or equivalent

Tools

Self-checkout system

Job description

Food Lion is seeking a Self-Checkout Ambassador to deliver fast, friendly service at the front end. You will guide customers through self-checkout, answer questions, and maintain a clean, efficient checkout area.

Responsibilities include greeting customers, assisting with self-checkout, and ensuring accurate scanning and payment processing. Prior experience in customer service is valued, with an emphasis on teamwork and safety.