Security & Visitor Experience Specialist

InvestedintheMission; Austin (TX); On-site; USD 60,000 - 85,000; Full time

Job summary

SpaceX seeks a Security Concierge to serve as the first point of contact for employees, visitors, and vendors while enforcing access control and security procedures. You will coordinate with SPOC and security leadership, monitor cameras, and document incidents.

The role involves events, tours, and supporting various SpaceX facilities with professionalism and integrity. Requirements include a high school diploma and 5+ years in customer service or security, with a preference for a bachelor’s

Qualifications

• High school diploma or equivalency certificate is required.
• 5+ years of experience in customer service or facility security is required.
• Bachelor’s degree is preferred.

Responsibilities

• Track special events and visits and provide high quality service to employees and guests.
• Interface with internal and external stakeholders while ensuring security protocols.
• Coordinate with security leadership to notify and respond to incidents or emergencies.
• Monitor surveillance and prepare concise incident reports.
• Build relationships across departments to support daily operations and events.
• Oversee multiple projects without direct supervision.

Skills

Customer service

Security operations

Communication skills

Windows

Microsoft Office

Education

High school diploma

Bachelor’s degree

Tools

Windows

Office Suite

Job description

SpaceX seeks a Security Concierge to serve as the first point of contact for employees, visitors, and vendors while enforcing access control and security procedures. You will coordinate with SPOC and security leadership, monitor cameras, and document incidents.

The role involves events, tours, and supporting various SpaceX facilities with professionalism and integrity. Requirements include a high school diploma and 5+ years in customer service or security, with a preference for a bachelor’s