Security Concierge & Access Control Specialist

Future Ventures; Austin (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

SpaceX is seeking a Security Concierge to provide the first impression of the organization and enforce access control across its facilities. This role welcomes employees, customers, contractors, and guests while maintaining safety and security.

Responsibilities include tracking events, coordinating with leadership and the SPOC, responding to incidents, and building strong relationships with internal teams. A High school diploma and 5+ years in customer service or security are required; First

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree preferred for advanced roles.

Responsibilities

• Track special events and visits.
• Provide high quality customer service to employees, contractors, and visitors.
• Interface with high-level internal and external stakeholders.
• Ensure knowledge and implementation of access control, escort, and tour protocols.
• Coordinate with Security leadership and SPOC to notify and respond to incidents or emergencies.
• Assist emergency response personnel at SpaceX sites.
• Monitor site surveillance camera system and write incident reports.
• Report maintenance and equipment issues.

Skills

Customer service

Relationship building

Communication skills

First Aid/CPR/AED

De-escalation

Education

High school diploma or equivalent

Bachelor’s degree

Tools

MS Windows & Office

Job description

SpaceX is seeking a Security Concierge to provide the first impression of the organization and enforce access control across its facilities. This role welcomes employees, customers, contractors, and guests while maintaining safety and security.

Responsibilities include tracking events, coordinating with leadership and the SPOC, responding to incidents, and building strong relationships with internal teams. A High school diploma and 5+ years in customer service or security are required; First