Security Operator 3: Guest & Employee Experience

SPACE EXPLORATION TECHNOLOGIES CORP; Bastrop (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

SpaceX security position seeks an experienced Security Operator to greet employees, contractors and visitors while enforcing access controls and safety protocols across SpaceX facilities.

Qualified candidates will have 5+ years in customer service or facility security, strong communication skills, and First Aid/CPR/AED certification. Availability for varied schedules and ability to obtain required clearances are essential.

Qualifications

• 5+ years of experience in a customer service or facility security position.
• Demonstrated ability to interact with internal and external stakeholders professionally.
• Ability to follow and enforce access control, escort, and tour protocols.

Responsibilities

• Track special events and visits.
• Provide high quality customer service to employees, contractors, and visitors.
• Interface with high-level internal and external stakeholders.
• Ensure knowledge and implementation of access control, escort, and tour protocols.
• Coordinate with Security leadership and SPOC to notify and respond to incidents.
• Assist emergency responders at SpaceX sites.
• Prepare written incident reports.
• Report maintenance, facility, and technology issues and alarms.
• Build relationships with SpaceX departments, leadership, landlords, and building owners for day-to-day security operations and special events.
• Oversee multiple projects without direct supervision.

Skills

Customer service

Security operations

Communication skills

Emergency response

First Aid/CPR/AED

MS Office

Education

High School Diploma or Equivalency

Tools

Microsoft Windows

Microsoft Office

Job description

SpaceX security position seeks an experienced Security Operator to greet employees, contractors and visitors while enforcing access controls and safety protocols across SpaceX facilities.

Qualified candidates will have 5+ years in customer service or facility security, strong communication skills, and First Aid/CPR/AED certification. Availability for varied schedules and ability to obtain required clearances are essential.