Security & Transportation Supv

Downs Racing, LP; Fox Hill (PA); On-site; USD 36,000 - 48,000; Full time

Job summary

Downs Racing, LP in Fox Hill, Pennsylvania, is seeking an experienced security officer for a high-volume casino environment. You will protect guests, employees, and assets, and oversee security officers and valet attendants across floors, shuttles, and track areas.

The role requires excellent interpersonal and guest-service skills, a proactive approach to safety, and the ability to handle incidents, investigations, and reporting to the Security & Transportation Shift Manager.

Qualifications

• Two years of experience as a security officer in a high-volume casino environment.
• Or three years of security or law enforcement experience with report writing.
• Excellent interpersonal and guest-service mindset.

Responsibilities

• Perform security and transportation duties to protect guests and assets.
• Supervise security officers and valet attendants in assigned areas.
• Detain persons when necessary and coordinate with law enforcement.
• Investigate incidents and maintain proper incident records.
• Report to Security & Transportation Shift Manager.

Skills

Interpersonal skills

Guest service

Team leadership

Job description

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIESIF YOU ARE AN EXISTING EMPLOYEE, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: CAREER SITEJob DutiesPerforms all security and transportation duties as needed. Protects and ensures the safety of guests and employees. Safeguards company assets-monetary and otherwise. Supervises all security officers and valet attendants in assigned areas, on the floor, in valet, in shuttles and in track areas. Provides support to all officers and attendants handling incidents. Detains persons who may be involved in illegal acts for the purpose of notifying the law enforcement authorities. Investigates and records all unusual occurrences and incidents within the gaming facility and maintains in a manner prescribed by management. Responsible for participating in the training of officers and attendants. Performs other related duties as assigned. Reports directly to Security & Transportation Shift Manager. Must possess excellent inter-personal skills with an ability to foster a supportive and enabling team environment. Promotes superior guest serviceMinimum QualificationsTwo years of experience as a security officer in a high volume, complex casino environment, or three years’ experience in security or law enforcement outside of the casino industry with report writing experience. Positive attitude with a “can-do” mentality. Candidate can demonstrate a proactive approach to addressing concerns and is receptive to new methods of embracing challenge. This position requires above average interpersonal skills and involves frequent customer contact.Work Shift:RegularKnock, knock. Hear that sound? That's opportunity!