Security Officer - Casino Security

Hard Rock Casino Tejon; Mettler (CA); On-site; USD 38,000 - 52,000; Full time

Job summary

Hard Rock Casino Tejon is seeking a Security Officer to provide coverage and protect guests and team members while supporting safe, welcoming experiences across the property. Under supervision, you will monitor activity, prepare incident reports, enforce gaming regulations, and assist during emergencies.

A high school diploma and 1 year of guest service or security experience are required; willingness to work varied shifts is essential.

Qualifications

• High School Diploma or equivalent required.
• Minimum 1 year guest service experience or the equivalent.
• 1 year of security-related experience preferred.

Responsibilities

• Maintain security throughout the entire property.
• Responsible for the security and safety of patrons and employees during assigned shift.
• Safeguards Company assets during shift times.
• Prepare detailed incident reports in a clear and precise manner.
• Demonstrate actions and behaviors that reinforce the Company’s Mission and Values.
• Enforces policies and procedures as they apply to Internal Controls and Gaming Regulations during shifts.
• Assists in the event of an emergency.
• Assist patrons with inquiries and provide information about the property and events.
• Performs other duties as assigned.

Skills

Leadership skills

Interpersonal skills

Written communication

Confidentiality

Computer systems familiarity

Shift adaptability

Teamwork

Problem solving

Multitasking

Operational impact thinking

Education

High School Diploma or equivalent

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: https://www.gotoworkhappy.com/benefits

Job Description

Under the direction of Security Department supervisors and managers, the Security Officer provides security coverage ensuring that adequate protection is provided for the safety of patrons and team members. Safeguards the assets of the organization, as well as those of its guests and team members. Promotes an outgoing, friendly guest-oriented demeanor at all times.

Essential Duties

• Maintain security throughout the entire property.
• Responsible for the security and safety of patrons and employees during assigned shift.
• Safeguards Company assets during shift times.
• Prepare detailed incident reports in a clear and precise manner.
• Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.
• Enforces policies and procedures as they apply to the Internal Controls and Gaming Regulations during their assigned shifts.
• Assists in the event of an emergency.
• Assist patrons with a wide variety of inquiries and situations including providing information about the property and events, giving directions, and escorting them if necessary.
• Performs other duties as assigned.

High School Diploma or equivalent is required and a minimum of one (1) year of guest service experience, or the equivalent combination of education and experience. One (1) year of security related experience preferred.

Skills

• Strong leadership and interpersonal skills
• Excellent interpersonal, oral and written communication skills.
• Meticulous, organized and accurate
• Extreme confidentiality.
• Familiarity with a variety of computer systems and applications.
• Be flexible to work varying shifts and time schedules as needed.
• Communicate effectively with all levels of employees and guests.
• Manage multiple details and tasks concurrently in a changing environment.
• Able to work effectively in a team environment.
• Analyze and think about how possible solutions impact on the entire operation.

PHYSICAL DEMANDS

• Ability to stand and sit for extended periods of time.
• Ability to walk distances.
• Ability to lift 30 to 40 lbs.
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
• The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public.