Security Officer

Mohegan Pennsylvania; Wilkes-Barre (Luzerne County); On-site; USD 15,343 - 21,852; Full time

Job summary

Mohegan Pennsylvania in Wilkes-Barre seeks a dedicated Security Officer to ensure the safety of patrons and employees. Responsibilities include patrolling areas, safeguarding assets, and providing exceptional customer service.

Candidates must possess strong report writing skills, the ability to work flexible shifts, and a commitment to treating all guests positively. This position requires both indoor and outdoor work throughout the year.

Qualifications

• Able to write detailed reports in a clear and concise manner.
• Experienced in handling various shifts and flexible hours.
• Must have strong interpersonal skills.

Responsibilities

• Patrol casino areas and protect patrons.
• Safeguard money and assets within the facility.
• Investigate and record unusual occurrences.

Skills

Report writing skills

Interpersonal skills

Customer service orientation

Job description

Join Our Team And Experience Endless Career Possibilities

Starting at $13.50/hr

Job Duties

Patrols casino and track areas or is assigned to a designated post. Protects patrons and employees from illegal activity and in times of emergency. Safeguards money and assets transported to and from and within the gaming facility, video facsimile, and cashier/cage departments. Assists in the control and organization of admittance to track operation areas. Investigates and records all unusual occurrences and incidents within the gaming facility and maintains in a bound book and electronic format. Verifies jackpot payouts in the event of a system outage. Fire command monitoring and reporting. Stands/walks for a long period of time while at post or on patrol. Promotes superior external customer service by exhibiting a professional appearance, attitude, and overall demeanor. Performs other related duties as assigned. Promotes superior guest service.

Minimum Qualifications

• Must be able to write detailed reports in a clear and concise manner.
• Must be able to work various shifts and flexible hours.
• Must have above average interpersonal skills and experience.
• Must also have a desire to assist guests and treat all guests in a consistently positive manner.
• Must be able to work inside and outside year round.

Work Shift

Any (United States of America) Regular