Security Supervisor

The-Strat-Hotel,-Casino-; Las Vegas (NV); On-site; USD 42,000 - 54,000; Full time

Job summary

Stratosphere Gaming, LLC is seeking a Security Supervisor to lead and train a team, ensure safety protocols, and coordinate daily security operations across the property. You will supervise officers, monitor daily activities, and serve as a liaison for guests and staff while enforcing policy and safety standards.

The role requires strong leadership, excellent communication, and the ability to respond to incidents quickly.

Qualifications

• 2 years of law enforcement, military, EMT, or related experience; includes leadership or progressive responsibility in security or protective services.
• Ability to lead and guide team members in a fast-paced or customer-facing environment.
• Strong interpersonal and communication skills to support training, feedback, and conflict resolution.
• Demonstrated ability to prioritize tasks, manage time effectively, and follow through on responsibilities.
• Flexible and adaptable to changing operational needs and shift schedules.

Responsibilities

• Assist in scheduling, training, supervising, and coaching department staff to promote strong performance, engagement, and service consistency.
• Monitor and support daily operations to ensure alignment with company standards, safety protocols, and guest satisfaction goals.
• Serve as a point of contact for resolving team member or guest concerns, escalating issues as needed to department leadership.
• Patrol casino and hotel premises to ensure the safety of guests, team members, and assets.
• Guard all transfers of money and tokens on the casino floor including chip fills and credits.
• Escort armored car personnel around the property and secure high-risk operational areas.
• Respond to guest and team member incidents, including injuries, illnesses, or reports of suspicious activity.
• Preserve scenes of criminal activity for investigation by law enforcement or internal teams.
• Complete detailed and timely incident and patrol reports.
• Support the accurate completion of administrative functions, such as attendance tracking, supply ordering, or reporting.
• Assist with payroll processes, scheduling adjustments, and labor compliance as directed by department management.
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position.
• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards.
• Perform other duties as assigned.

Skills

Security leadership

Team supervision

Training & coaching

Scheduling

Interpersonal skills

Communication

Tools

Microsoft Office Suite

Microsoft Teams

Outlook

Excel

Word

Job description

At Stratosphere Gaming, LLC , we don’t just offer jobs — we build careers. In a business that’s often about flash, we’re the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we’re powered by people who are passionate, reliable, and ready to make an impact. Whether you're just starting out or looking to take your career to the next level, you’ll find real opportunities here — and a team that’s as invested in your success as you are.Job Description Summary:Summary:As a Security Supervisor, you serve as a key leader in maintaining the safety and integrity of our property, guests, and team members. You are responsible for implementing approved security procedures while leading, training, scheduling, and evaluating your team of Security Officers. Your leadership ensures that daily operations run smoothly and that all safety protocols are consistently enforced. By supervising and coordinating activities on your assigned shift, you uphold the highest standards of protection, professionalism, and guest service-helping to maintain a safe, secure, and welcoming environment for everyone on property.Job Description:Essential Functions and Responsibilities:Assist in scheduling, training, supervising, and coaching department staff to promote strong performance, engagement, and service consistencyMonitor and support daily operations to ensure alignment with company standards, safety protocols, and guest satisfaction goalsServe as a point of contact for resolving team member or guest concerns, escalating issues as needed to department leadershipPatrol casino and hotel premises to ensure the safety of guests, team members, and assetsGuard all transfers of money and tokens on the casino floor including chip fills and creditsEscort armored car personnel around the property and secure high-risk operational areasRespond to guest and team member incidents, including injuries, illnesses, or reports of suspicious activityPreserve scenes of criminal activity for investigation by law enforcement or internal teamsComplete detailed and timely incident and patrol reportsSupport the accurate completion of administrative functions, such as attendance tracking, supply ordering, or reportingAssist with payroll processes, scheduling adjustments, and labor compliance as directed by department managementEnsure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position.Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards.Perform other duties as assigned.Qualifications2 years of law enforcement, military, EMT, or related experience; includes leadership or progressive responsibility in security or protective servicesAbility to lead and guide team members in a fast-paced or customer-facing environmentStrong interpersonal and communication skills to support training, feedback, and conflict resolutionDemonstrated ability to prioritize tasks, manage time effectively, and follow through on responsibilitiesFlexible and adaptable to changing operational needs and shift schedulesCommitted to upholding a safe, respectful, and inclusive work environmentBasic understanding of department KPIs, labor management, or guest service standardsAbility to access and input information using a moderately complex computer systemSkilled in Microsoft Office Suite, including Outlook, Excel, and Word; familiarity with collaboration tools like Microsoft TeamsFamiliarity with incident reporting software programs preferredRequirementsThis position is classified as safety-sensitive and requires successful completion of a pre-employment drug screening, including testing for marijuanaAt least 21 years of ageHigh School Diploma or equivalent requiredAbility to effectively communicate in English, both written and verbalObtain and maintain all work cards as required by the companyVerify right to work in the United StatesWork CardsAlcohol Awareness Card (if required by jurisdiction)Nevada Gaming RegistrationDrivers License10 Year DMV History ReportConcealed Carry Weapon PermitPhysical RequirementsOccasionally push/pull up to 75lbsOccasionally lift and/or carry up to 75lbs at floor, knee, waist, chest, and above head levelsOccasionally squat, kneel, reach, bend, twistOccasionally sit and work at a desk or computerFrequently standing and walkingOccasionally run as situations dictateAbility to communicate using in-person speech, radios, and telephoneAbility to hear, understand, and distinguish speech and/or other sound in personAbility to distinguish between shades of colorAbility to use tools or equipment requiring a high degree of dexterityWork Environment Potential ConditionsIndoorOutdoorSmokyNoisyBright flashing lightsExtreme HeightsExtreme hot & cold temperaturesSlippery surfacesExposure to dust, fumes and/or gasesDisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.Candidates selected for armed positions must successfully complete all required pre-employment screening processes, which shall include but are not limited to:A comprehensive background investigation;Drug and/or alcohol screening;Psychological evaluation and fitness-for-duty assessment; andFirearms qualification and licensing requirements, where applicable.In addition, candidates may be required to satisfy other regulatory, gaming, company, licensing, or law enforcement requirements that may be imposed as a condition of performing armed security duties.Employment in an armed position is contingent upon successfully meeting and maintaining all qualifications required to perform the duties of an armed security role safely and effectively.Candidates who do not successfully pass the psychological evaluation and fitness-for-duty assessment, but meet all other applicable hiring requirements, may be considered for an unarmed position. Placement in an unarmed role is not guaranteed and remains subject to hiring needs and all applicable hiring requirements.Ready to make your next move the right one?If you're looking for more than just a job — and want to be part of a team that values integrity, impact, and opportunity — we’d love to hear from you.The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.