Security & Transportation Supv

Mohegan Sun; Wilkes-Barre (Luzerne County); On-site; USD 55,000 - 75,000; Full time

Job summary

Mohegan Sun in Wilkes-Barre, PA, seeks an experienced security professional to safeguard guests, employees, and assets across the gaming facility. You will supervise security officers and valet attendants, coordinate transportation duties, and respond to incidents with professionalism.

The role emphasizes strong interpersonal skills, a proactive mindset, and the ability to foster a supportive team environment while delivering superior guest service.

Qualifications

• Two years of experience as a security officer in a high volume, complex casino environment, or three years' experience in security or law enforcement outside of the casino industry with report writing experience.
• Positive attitude with a "can-do" mentality.
• Above average interpersonal skills and frequent customer contact.

Responsibilities

• Performs all security and transportation duties as needed and protects guests and employees.
• Safeguards company assets and supervises security officers and valet attendants.
• Investigates incidents and detains persons for notifying law enforcement authorities.
• Trains officers and attendants; reports directly to Security & Transportation Shift Manager; promotes guest service.

Job description

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES

Job Duties

Performs all security and transportation duties as needed. Protects and ensures the safety of guests and employees. Safeguards company assets-monetary and otherwise. Supervises all security officers and valet attendants in assigned areas, on the floor, in valet, in shuttles and in track areas. Provides support to all officers and attendants handling incidents. Detains persons who may be involved in illegal acts for the purpose of notifying the law enforcement authorities. Investigates and records all unusual occurrences and incidents within the gaming facility and maintains in a manner prescribed by management. Responsible for participating in the training of officers and attendants. Performs other related duties as assigned. Reports directly to Security & Transportation Shift Manager. Must possess excellent inter-personal skills with an ability to foster a supportive and enabling team environment. Promotes superior guest service

Minimum Qualifications

Two years of experience as a security officer in a high volume, complex casino environment, or three years' experience in security or law enforcement outside of the casino industry with report writing experience. Positive attitude with a "can-do" mentality. Candidate can demonstrate a proactive approach to addressing concerns and is receptive to new methods of embracing challenge. This position requires above average interpersonal skills and involves frequent customer contact.

Work Shift

Regular

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