Security Specialist: Guest Safety & Crisis Response

Target; Silver Spring (MD); On-site; USD 29,000 - 43,000; Full time

Job summary

Target is seeking a Security Specialist to help protect guests, team members, and assets inside the store. You will greet guests, uphold safety standards, document incidents, and support loss prevention efforts while working with AP leadership.

Ideal candidates are 18+, have a HS diploma or equivalent, and can operate scanners and multiple frequency devices. You’ll thrive in a fast-paced, team-driven environment with flexible scheduling.

Qualifications

• Must be at least 18 years of age or older.
• High school diploma or equivalent.
• Meet any state or local licensure and/or other legal requirements related to the position.
• Welcoming and helpful attitude toward guests and other team members.
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
• Effective communication skills.
• Work both independently and with a team.
• Manage workload and prioritize tasks independently.
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.

Responsibilities

• Support sales by welcoming and engaging guests and team members at the front of store.
• Lead a physical security culture for our team members and guests by assessing and maintaining safe and secure standards throughout the store, including exterior property.
• Respond to and accurately document security incidents.
• Understand and leverage escalation tools for guest issues in order to provide a safe and secure environment for our team members and guests.
• Conduct productive merchandise recoveries and provide apprehension support as needed, strictly adhering to AP policies and procedures and AP leadership guidance.
• Prevent theft and shortage at the front of store by performing receipt checks for exposed high-dollar merchandise.
• Submit appropriate documentation in the system for all incidents following AP policy and procedures.
• Understand and appropriately use the video system.
• Model working safely while maintaining a clean store for guests and team members.
• Provide service and a shopping experience that meets the needs of the guest.
• Demonstrate a culture of ethical conduct, safety and compliance.
• Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices.
• All other duties based on business needs

Skills

Effective communication

Customer service

Teamwork

Education

High school diploma or equivalent

State/local licensure (if required)

Job description

Target is seeking a Security Specialist to help protect guests, team members, and assets inside the store. You will greet guests, uphold safety standards, document incidents, and support loss prevention efforts while working with AP leadership.

Ideal candidates are 18+, have a HS diploma or equivalent, and can operate scanners and multiple frequency devices. You’ll thrive in a fast-paced, team-driven environment with flexible scheduling.