Security Specialist: Crisis Response & Guest Safety

Target; Charlotte (NC); On-site; USD 22,000 - 29,000; Full time

Job summary

Target is seeking a Security Specialist in a fast-paced retail environment where protecting guests, team members, and assets is essential. The role requires vigilance, quick thinking, and the ability to work nights, weekends, and holidays as needed.

You will use intelligence-led tactics, assist in crisis response, and document cases accurately using Target's case management system. A strong focus on customer service and safety is expected in daily store operations.

Qualifications

• Experience in security operations and threat mitigation.
• Ability to de-escalate and manage crowds.
• Familiarity with video surveillance and incident documentation.

Responsibilities

• Provide a safe, friendly guest experience while maintaining security.
• Greet guests, assist with needs, and resolve issues for a smooth shopping experience.
• Support teammates and adapt to business needs with a positive attitude.
• Promote a security culture and uphold safe standards store-wide.
• Respond to incidents promptly and document them in the case management system.
• Identify theft and shrink, conduct merchandise receipt checks in line with AP policies.

Skills

Intelligence-led tactics

Crisis response

De-escalation

Video surveillance

Case management

Tools

Case management systems

Job description

Target is seeking a Security Specialist in a fast-paced retail environment where protecting guests, team members, and assets is essential. The role requires vigilance, quick thinking, and the ability to work nights, weekends, and holidays as needed.

You will use intelligence-led tactics, assist in crisis response, and document cases accurately using Target's case management system. A strong focus on customer service and safety is expected in daily store operations.