Security Specialist — Crisis Response & Guest Safety

Target; Aurora (CO); On-site; USD 28,000 - 32,000; Full time

Job summary

Target is hiring a Security Specialist to help protect guests, team members and assets. The role involves crisis response, de-escalation, and documenting incidents with Target's case management system.

Your day may include interacting with guests, performing loss-prevention duties, and collaborating with store leadership to maintain a safe shopping environment. Training is provided; flexibility and onsite work are required.

Qualifications

• Must be at least 18 years old
• High school diploma or equivalent
• Meet any state or local licensure and/or other legal requirements related to the position
• Welcoming and helpful attitude toward all guests and team members
• Ability to communicate on multiple frequency devices and operate handheld scanners and other technology equipment as directed
• Effective communication skills
• Work independently and with a team
• Manage workload and prioritize tasks independently
• Capable of remaining focused in a fast-paced environment and handling multiple tasks

Responsibilities

• Create a friendly guest experience by greeting guests and assisting them
• Help guests find items and resolve issues for a smooth shopping experience
• Document security incidents accurately in the case management system
• Respond to and document security incidents in a timely manner
• Use de-escalation techniques and Target's surveillance tools as needed
• Assist in merchandise loss prevention and stock controls as required
• Maintain safe standards across store areas and exterior property

Skills

Customer service

Communication

Teamwork

Flexibility

Education

High school diploma

Tools

Handheld scanners

Video surveillance system

Job description

Target is hiring a Security Specialist to help protect guests, team members and assets. The role involves crisis response, de-escalation, and documenting incidents with Target's case management system.

Your day may include interacting with guests, performing loss-prevention duties, and collaborating with store leadership to maintain a safe shopping environment. Training is provided; flexibility and onsite work are required.