Security Shift Supervisor: Lead, Coach & Crisis Response

Alliedbarton Security Services; Country Club Estates (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health benefits

Retirement plans

Holiday pay

Vacation leave

Job summary

Allied Universal is seeking a Professional Security Shift Supervisor to oversee a specific shift at an assigned customer site. You will supervise security officers, coordinate service delivery and act as the bridge between site leadership and field operations, ensuring quality and compliance.

The role requires strong customer service, crisis management, and communication skills, plus the ability to document reports and operate client-specific technology. Equal opportunity employer.

Qualifications

• Age 18+ required.
• High school diploma or equivalent or 5 years verifiable experience.
• Excellent written and oral communication and interpersonal skills; professional demeanor with the public.

Responsibilities

• Supervise and coordinate delivery of quality services on a specific shift.
• Serve as liaison between site supervisor, Account Manager/Field Operations Manager and security officers.
• Provide coaching, recognition, and discipline within approved empowerment range.

Skills

Communication skills

Interpersonal skills

Customer service

Crisis handling

Education

High school diploma or equivalent

5 years verifiable experience

Tools

Intermediate computer skills

Job description

Allied Universal is seeking a Professional Security Shift Supervisor to oversee a specific shift at an assigned customer site. You will supervise security officers, coordinate service delivery and act as the bridge between site leadership and field operations, ensuring quality and compliance.

The role requires strong customer service, crisis management, and communication skills, plus the ability to document reports and operate client-specific technology. Equal opportunity employer.