Security Shift Leader: Protect, Guide & Respond On Site

Allied Universal; Bloomfield (CT); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision

Retirement plans

Seven paid holidays

Vacation after one year

Job summary

Allied Universal is seeking a Professional Security Shift Supervisor to supervise and coordinate security services on a specific shift at an assigned customer site. You will act as a liaison between the site supervisor, Account Manager and security officers, guiding staff and ensuring quality service.

The role requires strong written and oral communication, report writing, and crisis management skills, with a focus on customer service and safety.

Qualifications

• Must be at least 18 years old or older.
• High school diploma or equivalent or 5 years verifiable experience.
• Must have effective written and oral communication and interpersonal skills.
• Must be able to prepare written reports and logs neatly.
• Must read and understand operating procedures and instructions.
• Licensing requirements may be required by state/local laws.
• Driving positions require a valid driver's license and clean driving record.
• Successful background check and drug/alcohol test may be required.
• Experience handling crises calmly and efficiently.
• Display exceptional customer service and communication skills.

Responsibilities

• Supervise staff on the assigned shift and coordinate service delivery.
• Act as liaison between site supervisor, Account Manager and officers.
• Provide coaching, recognition and disciplinary actions within empowerment range.
• Ensure high quality security services and client satisfaction.

Skills

Communication skills

Report writing

Crisis management

Customer service

Education

High school diploma or equivalent

Tools

Intermediate computer skills

Job description

Allied Universal is seeking a Professional Security Shift Supervisor to supervise and coordinate security services on a specific shift at an assigned customer site. You will act as a liaison between the site supervisor, Account Manager and security officers, guiding staff and ensuring quality service.

The role requires strong written and oral communication, report writing, and crisis management skills, with a focus on customer service and safety.