Security Shift Supervisor - Crisis-Ready Team Leader

Allied Universal; Los Angeles (CA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, vision

Retirement plans

Paid holidays

Vacation after one year

Job summary

Allied Universal is seeking a Security Shift Supervisor to oversee client site operations in the Los Angeles area. The role focuses on protecting people and property, coordinating security staff, and ensuring adherence to procedures and client requirements.

You will supervise guards, report incidents, and maintain strong communication with clients and internal teams. The ideal candidate has a high school diploma or equivalent, solid written and verbal skills, and a valid driver's license.

Qualifications

• At least 18 years of age.
• High school diploma or equivalent, or 5 years verifiable experience.
• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
• Must be able to frequently prepare written reports and logs in neat, legible handwriting;
• Must be able to read and understand all operating procedures and instructions
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• Driving Positions: must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.
• As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check
• Intermediate computer skills to utilize innovative, wireless technology at client specific sites
• Ability to handle both common and crisis situations at the client site, calmly and efficiently
• Display exceptional customer service and communication skills
• Ability to handle crisis situations at the client site, calmly and efficiently

Responsibilities

• Display exceptional customer service and communication skills.
• Handle crisis situations calmly and efficiently at client sites.
• Exercise initiative and independent judgment within guidelines.
• Prepare and maintain incident reports and logs as required.

Skills

Communication

Customer service

Crisis management

Report writing

Interpersonal skills

Independent work

Education

High school diploma or equivalent

Tools

Computer literacy

Job description

Allied Universal is seeking a Security Shift Supervisor to oversee client site operations in the Los Angeles area. The role focuses on protecting people and property, coordinating security staff, and ensuring adherence to procedures and client requirements.

You will supervise guards, report incidents, and maintain strong communication with clients and internal teams. The ideal candidate has a high school diploma or equivalent, solid written and verbal skills, and a valid driver's license.