Security Shift Leader — On-Site Impact

Allied Universal; Caguas (PR); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision

Retirement plans

Seven holidays paid at time and a half

Vacation after 1 year of service

Job summary

Allied Universal is seeking a Professional Security Shift Supervisor to oversee a specific shift at a client site. You will supervise officers, coordinate with the site supervisor and Account Manager, and ensure quality service delivery with calm, professional leadership.

Strong communication and report-writing skills are required, along with a valid driver’s license and background check clearance. The role emphasizes coaching staff, handling crises, and maintaining safety standards across

Qualifications

• Must be 18 years or older and have a high school diploma or five years of verifiable experience.
• Excellent written and verbal communication with the public and staff.
• Ability to prepare reports and logs clearly and legibly.
• Must pass background checks and post-offer drug/alcohol testing where required.
• Valid driver’s license with clean record and driving experience.
• Intermediate computer skills for client-site wireless tech.

Responsibilities

• Supervise and coordinate delivery of quality security services on a shift.
• Act as liaison between site supervisor, Account Manager, and officers.
• Coach, recognize, and discipline staff within empowerment guidelines.
• Prepare written reports/logs and manage crisis situations calmly.

Skills

Communication skills

Interpersonal skills

Crisis management

Customer service

Written reports

Driving

Education

High school diploma or equivalent

Tools

Computer skills

Job description

Allied Universal is seeking a Professional Security Shift Supervisor to oversee a specific shift at a client site. You will supervise officers, coordinate with the site supervisor and Account Manager, and ensure quality service delivery with calm, professional leadership.

Strong communication and report-writing skills are required, along with a valid driver’s license and background check clearance. The role emphasizes coaching staff, handling crises, and maintaining safety standards across