Security Shift Lead: Team & Crisis Manager

Allied Universal; Phoenix (AZ); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Retirement plans

Public holidays

Paid vacation after one year

Job summary

Allied Universal is seeking a Professional Security Shift Supervisor to oversee security staff on a specific shift at an assigned customer in Phoenix, AZ. You will coordinate the delivery of quality services and act as a liaison between site leadership and security officers.

The role requires strong communication, the ability to prepare reports, and the judgment to handle crisis situations calmly while ensuring safety and exceptional customer service.

Qualifications

• Must have strong written and oral communication skills.
• Ability to prepare clear reports and logs.
• Capable of handling crisis situations calmly and professionally.

Responsibilities

• Supervise staff on the assigned shift.
• Coordinate delivery of security services on site.
• Act as liaison between site supervisor, Account Manager/Field Ops Manager and officers.

Skills

Communication

Interpersonal skills

Written reports

Crisis handling

Customer service

Attention to detail

Education

High school diploma or equivalent

Job description

Allied Universal is seeking a Professional Security Shift Supervisor to oversee security staff on a specific shift at an assigned customer in Phoenix, AZ. You will coordinate the delivery of quality services and act as a liaison between site leadership and security officers.

The role requires strong communication, the ability to prepare reports, and the judgment to handle crisis situations calmly while ensuring safety and exceptional customer service.