Security Shift Lead — Team Coach & Crisis Response

Allied Universal; Pasco (WA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D

Disability insurance

Retirement plans

Holiday pay

Vacation after one year

Job summary

Allied Universal is seeking a Professional Security Shift Supervisor to supervise and coordinate services on a specific shift at an assigned customer. The Shift Supervisor will act as a liaison between site supervisor, Account Manager, and security officers, providing coaching and discipline within approved guidelines.

The role requires strong communication, crisis management, and report writing skills, a valid driver’s license, and the ability to manage both routine and crisis situations calmly

Qualifications

• At least 18 years of age.
• High school diploma or equivalent, or 5 years verifiable experience.
• Effective written and oral communication and interpersonal skills.
• Must be able to prepare reports and logs in neat handwriting.
• Must read and understand operating procedures.
• Must have valid driver's license and clean driving record.

Responsibilities

• Supervise and coordinate the delivery of quality services on a specific shift.
• Serve as liaison between site supervisor, Account Manager and officers.
• Provide coaching, recognition and discipline within empowerment range.
• Maintain written reports and logs and ensure timely documentation.
• Respond calmly to crisis situations and uphold client service standards.

Skills

Communication skills

Interpersonal skills

Crisis management

Customer service

Report writing

Computer skills

Driver's license

Education

High school diploma or equivalent

Tools

Wireless technology

Job description

Allied Universal is seeking a Professional Security Shift Supervisor to supervise and coordinate services on a specific shift at an assigned customer. The Shift Supervisor will act as a liaison between site supervisor, Account Manager, and security officers, providing coaching and discipline within approved guidelines.

The role requires strong communication, crisis management, and report writing skills, a valid driver’s license, and the ability to manage both routine and crisis situations calmly