Security Shift Lead — Coach, Coordinate & Protect Posts

Securitas US Business Unit; Nashville (TN); On-site; USD 42,000 - 64,000; Full time

Job summary

The Securitas US Business Unit in Nashville is seeking a Security Supervisor to oversee Officers and ensure adherence to post orders and schedules. You will coordinate client-focused security coverage and document all essential activities.

Ideal candidates have strong communication, leadership, and reporting skills, with experience managing incidents and maintaining professional composure under pressure. The role emphasizes safety, client service, and regulatory compliance on site.

Qualifications

• High School Diploma or G.E.D. and 2 years of related experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
• Minimum 2 years of experience in retail preferred.

Responsibilities

• Functions as a supervisor of Security Officers, Lead Officers, and other company personnel assigned to one or more posts at client site(s); acts to ensure that all post orders are followed, that established rounds are completed, and that required reports are filed; notifies proper authorities and client in emergency situations.
• Coaches and disciplines personnel as appropriate; seeks advice from company management or designated representatives as appropriate; meets personally with employees and documents coaching and disciplinary actions.
• Trains Security Officers and other company personnel; reviews post orders and other details of assignments with subordinates.
• Assists in the submission of payroll and personnel information to the company as designated.
• In conjunction with company management or designated representatives ensures adequate coverage of all posts and positions.
• Prepares, files, and submits various reports as required.
• Inspects posts as scheduled and meets with subordinates to outline tasks and responsibilities.
• Meets with client representatives as scheduled or as needed to provide assurance that all security requirements are being met and to provide quality customer service.

Skills

Communication skills

Customer service

Interpersonal skills

Leadership

Report writing

Shift flexibility

Security platform knowledge

Education

High School Diploma or GED

Tools

Security systems

Job description

The Securitas US Business Unit in Nashville is seeking a Security Supervisor to oversee Officers and ensure adherence to post orders and schedules. You will coordinate client-focused security coverage and document all essential activities.

Ideal candidates have strong communication, leadership, and reporting skills, with experience managing incidents and maintaining professional composure under pressure. The role emphasizes safety, client service, and regulatory compliance on site.