On-Site Security Lead & Team Coach

Securitas Security Services USA, Inc.; Westville (IN); On-site; USD 20,000 - 29,000; Full time

Job summary

Securitas Security Services USA, Inc. is seeking a Security Shift Supervisor to oversee Security Officers and Lead Officers at client sites. You will ensure post orders are followed, rounds completed, and reports filed, while coordinating with authorities and the client during emergencies.

Responsibilities include coaching, training, payroll assistance, scheduling, and ensuring adequate post coverage. Strong customer service and supervisory skills are essential for success in this role.

Qualifications

• High School Diploma or GED and 2 years of related experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
• Minimum 2 years of experience in retail preferred.

Responsibilities

• Functions as a supervisor of Security Officers, Lead Officers, and other company personnel assigned to one or more posts at client site(s); acts to ensure that all post orders are followed, that established rounds are completed, and that required reports are filed; notifies proper authorities and client in emergency situations.
• Coaches and disciplines personnel as appropriate; seeks advice from company management or designated representatives as appropriate; meets personally with employees and documents coaching and disciplinary actions.
• Trains Security Officers and other company personnel; reviews post orders and other details of assignments with subordinates.
• Assists in the submission of payroll and personnel information to the company as designated.
• In conjunction with company management or designated representatives ensures adequate coverage of all posts and positions.

Skills

Supervisory experience

Security operations

Patrol and inspection

Emergency response

Coaching and discipline

Training

Communication

Customer service

Scheduling

Reporting

Education

High School Diploma or GED

Job description

Securitas Security Services USA, Inc. is seeking a Security Shift Supervisor to oversee Security Officers and Lead Officers at client sites. You will ensure post orders are followed, rounds completed, and reports filed, while coordinating with authorities and the client during emergencies.

Responsibilities include coaching, training, payroll assistance, scheduling, and ensuring adequate post coverage. Strong customer service and supervisory skills are essential for success in this role.