Security Service Technician I: Growth & Field Impact

Milwaukee Succeeds; Menomonee Falls (WI); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental & Vision Plan

401K Matching Plan

Competitive salary and compensation

Job summary

Convergint is seeking a Security Service Technician 1 in Milwaukee, WI to join a dynamic team. You will diagnose, troubleshoot, repair, and install security systems while delivering world-class customer service and maintaining safety standards.

Responsibilities include responding to routine and after-hours service calls, producing accurate service reports, and collaborating with teammates on projects. Strong basics in electronics and building automation help you succeed.

Qualifications

• High School/GED or equivalent experience required.
• Experience in customer service is preferred.
• Basic computer skills and problem-solving ability required.

Responsibilities

• Respond to routine and after-hours service calls and diagnose repairs.
• Install projects as necessary and complete detailed service reports.
• Troubleshoot and fix problems in equipment or software.
• Ensure safety policies and local regulations are followed.

Skills

Customer service

Technical troubleshooting

Electrical/mechanical aptitude

MS Office

Education

High School diploma or GED

Tools

MS Office

Job description

Convergint is seeking a Security Service Technician 1 in Milwaukee, WI to join a dynamic team. You will diagnose, troubleshoot, repair, and install security systems while delivering world-class customer service and maintaining safety standards.

Responsibilities include responding to routine and after-hours service calls, producing accurate service reports, and collaborating with teammates on projects. Strong basics in electronics and building automation help you succeed.