Security Service Technician

Strada Services; Sanford (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive pay with weekly Friday pay

Opportunities for advancement

Paid Time Off (PTO)

Comprehensive benefits (Health, Dental

EAP

Life Insurance and AD&D

Company-paid basic life insurance

Educational assistance

401(k) program

Job summary

Strada Services seeks a Security Service Technician to service multiple Strada Security System types, including CCTV, access control, and intrusion systems. The role involves testing, basic programming, preventive maintenance, and on-call responsibilities to support clients.

The ideal candidate will have 5+ years in the alarm industry, strong communication, and teamwork. A bilingual candidate is a plus, and the company emphasizes advancement opportunities and comprehensive benefits.

Qualifications

• High school diploma required; Bachelor's degree or equivalent preferred.
• 5+ years’ experience in the Alarm Industry.
• Bilingual a plus.

Responsibilities

• Service CCTV, access control, and intrusion hardware cabling as technology evolves.
• Assist in testing and basic programming of cameras and alarm points.
• Perform preventive maintenance and repairs per client agreements or warranty.
• Troubleshoot and repair systems/equipment.
• Be available for on-call rotation after hours, weekends, and holidays.

Skills

MS Office

Data analysis

Interpersonal skills

Team player

Communication

Education

High school diploma

Bachelor's degree or equivalent preferred

Tools

CCTV systems

Access control

Intrusion cabling

Job description

Job Summary

The Security Service Technician is responsible for tasks associated with servicing of Multiple Strada Security System types.

Job Summary

The Security Service Technician is responsible for tasks associated with servicing of Multiple Strada Security System types.

Supervisory Responsibilities

• None.

Duties/Responsibilities

• Services CCTV, Access Control, and intrusion hardware cabling and other forms of cabling as technology continues to evolve.
• Assist in testing of installed equipment and provide basic programming, such as, cameras and alarm points to any system.
• Assist in performing preventive maintenance and repair as per a client maintenance agreement and/or warranty.
• Assist in troubleshooting, diagnosing, and repairing systems and/or equipment.
• Position requires technician to participate in an on-call rotation schedule. Technician would be available to answer client calls after normal working hours and on weekend/holidays depending on the rotation order.
• Responsible for updating team lead on the status of all work performed daily.
• Notify team lead daily of any materials needed to complete duties.
• Perform additional Security Technician and related functions as assigned by the team lead and deemed within the general skill and ability level of a productive Security Technician in our industry.

Required Skills/Abilities

• Proficient in Microsoft Office Suite or related software.
• Ability to compile, analyze, and communicate data.
• Excellent interpersonal skills.
• Display a positive attitude to fellow team members and clients.
• Willingness and ability to be a team player.
• Ability to focus and complete assigned tasks and prioritize when given multiple tasks.
• Organizational, analytical, and detail-oriented abilities.
• Ability to thrive in a fast paced, time sensitive environment.
• Strong communication skills, attention to detail and follow through.
• Must always maintain client privacy and personal professionalism.

Education And Experience

• High school degree required, Bachelor’s degree in related field or equivalent preferred.
• 5 plus years’ experience in the Alarm Industry.
• Bilingual a plus.

Physical Requirements

• Must be able to lift to 15- 35 lbs. at times.
• Must be able to climb ladders and move into and through small crawl spaces.

Benefits

• Competitive Pay Rates, paid EVERY Friday
• Opportunities for Advancement
• Paid Time Off (PTO) - Start accruing on Day 1!
• Comprehensive Benefits Package available 1st of the month after 30 days, including: Health, Dental, and Vision Insurance
• Employee Assistance Program (EAP)
• Life Insurance and AD&D
• Company-Paid Basic Life Insurance for ALL Employees
• Educational Assistance
• 401(k) Program

Strada Services is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.