Security Service Technician

Manatal; Columbus (OH); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k) match

Life insurance & Disability Plan

Wellness Program

Paid parental leave

Cell phone reimbursement

Colleague Assistance Program

Job summary

Manatal is looking for a skilled Security Service Technician in Columbus, Ohio. In this role, you'll support commercial customers through service calls, scheduled maintenance, and small projects. Key responsibilities include diagnosing and repairing security systems such as access control, CCTV, and intrusion systems. Ideal candidates will have 3-5+ years of relevant experience and strong troubleshooting skills. The position offers benefits such as PTO, 401(k) match, and wellness programs, with minimal travel required.

Qualifications

• 3-5+ years of experience in servicing/programming electronic security systems.
• Strong troubleshooting and programming skills.
• Comfortable with mechanical/electrical work.

Responsibilities

• Respond to service tickets and scheduled maintenance calls.
• Diagnose and repair access control, CCTV, and intrusion systems.
• Document service details for customers and internal tracking.
• Handle small upgrades and system optimizations.

Skills

Troubleshooting

Programming

Access Control Systems

CCTV Systems

Intrusion Systems

Tools

Hand/Power Tools

Job description

About the job Security Service Technician

A well-established security systems integrator is hiring a security service technician to support commercial customers through service calls, scheduled maintenance, and small projects. If you like troubleshooting, clean installs, and leaving systems better than you found them—this security service technician role is for you.

What You’ll Do

Respond to service tickets, scheduled maintenance, and occasional after-hours calls as a security service technician.

Diagnose, troubleshoot, repair, and replace components across access control, CCTV, and intrusion systems.

Program, test, and commission systems; isolate issues in hardware, software, and networking.

Complete clear, accurate service documentation for customers and internal tracking.

Handle small upgrades, minor installs, and system optimizations as a security service technician.

Partner with teammates to cross-train and improve service operations.

Preferred Experience (but not required)

Relevant field service.

Access Control experience: AMAG / Lenel / Genetec / Software House - CCURE / S2.

Requirements

3–5+ years servicing/programming/integrating electronic security systems (especially access control).

Solid troubleshooting and programming skills (you’re the “find it and fix it” security service technician).

Comfortable with hand/power tools and basic mechanical/electrical work.

Local travel to job sites; minimal overnight travel may occur.

PTO/holidays.

401(k) match.

Life insurance & Disability Plan.

Wellness Program.

Colleague Assistance Program.

Competitive salary and compensation plan.

Cell phone reimbursement (if applicable).

Paid parental leave.

Wellness support.