Security Operations Manager: Staffing & Scheduling Leader

Allied Universal; Mount Laurel Township (NJ); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision

Retirement plan

Paid holidays

Disability insurance

Job summary

Allied Universal is seeking an Operations Manager to lead security service delivery across client sites in a fast-paced environment. You will oversee frontline hiring, staffing, scheduling, training, and compliance while serving as a key support point for employees and clients.

The role focuses on high-quality service, workforce stability, and strong client relationships. Experience leading teams in high-volume environments, plus strong budgeting, scheduling, and people management skills, are

Qualifications

• Must have leadership experience in a high-volume workforce environment.
• Experience in hiring, scheduling, and payroll processes.
• Strong client relations and communication skills.
• Proven ability to develop and nurture teams and drive performance.

Responsibilities

• Manage selection and placement for security staff and supervisors; develop career progression plans.
• Create and manage post schedules to ensure coverage and contract compliance; adjust staffing as needed.
• Process weekly payroll and ensure timekeeping accuracy; handle payroll discrepancies.
• Lead employee relations and disciplinary actions; maintain high morale and reduce turnover.

Skills

Leadership

Staff scheduling

People management

Customer relations

Communication

Problem solving

Education

High School diploma

Bachelor’s degree in security or related field

Tools

WinTeam

Microsoft Office

Job description

Allied Universal is seeking an Operations Manager to lead security service delivery across client sites in a fast-paced environment. You will oversee frontline hiring, staffing, scheduling, training, and compliance while serving as a key support point for employees and clients.

The role focuses on high-quality service, workforce stability, and strong client relationships. Experience leading teams in high-volume environments, plus strong budgeting, scheduling, and people management skills, are