Security Operations Manager — Lead Team & Client Partnerships

Allied Universal; Independence (MO); On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement plan

AD&D insurance

Paid holidays

Job summary

Allied Universal is hiring an Account Manager in Independence, Missouri to lead a security operation, develop a strong team, and build a trusted partnership with the client to deliver safety and professional service.

The role emphasizes hiring and coaching security officers, managing scheduling and payroll, and using data to improve staffing and control overtime, with a focus on incident response and operational excellence.

Qualifications

• High school diploma or equivalent.
• Licensing requirements depend on state/local laws.
• Valid driver’s license if driving a company vehicle or personal vehicle for business.
• 2+ years in business operations, security management, or supervising teams.

Responsibilities

• Hire, coach, develop, and manage security officers and supervisors.
• Oversee scheduling, payroll, training, compliance, and daily site performance.
• Serve as a key client contact and ensure exceptional service.
• Use technology and data to improve staffing and control overtime.
• Lead responses to incidents, emergencies, and operational challenges.

Skills

Leadership

Education

High school diploma or equivalent

Tools

Web-based applications/Microsoft Office

Job description

Allied Universal is hiring an Account Manager in Independence, Missouri to lead a security operation, develop a strong team, and build a trusted partnership with the client to deliver safety and professional service.

The role emphasizes hiring and coaching security officers, managing scheduling and payroll, and using data to improve staffing and control overtime, with a focus on incident response and operational excellence.