Security Account Manager: Lead Teams, Protect People

Allied Universal; Florida; On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Eight paid holidays annually

Sick days and personal days

Vacation accrual and pay

Job summary

Allied Universal is seeking a Security Account Manager to lead daily security operations, guide a team of officers and supervisors, and ensure client satisfaction across nationwide accounts. This role emphasizes proactive leadership, staffing optimization, and incident response, with a focus on safety and service excellence.

Based in the United States, the position offers opportunities to advance within a global security leader, competitive benefits, and a collaborative work environment that

Qualifications

• High school diploma or equivalent.
• Valid driver’s license if driving a company vehicle or personal vehicle for business.
• Minimum of two years in business operations, security management, or supervising teams in a fast-paced environment.
• Experience in leading, developing, and retaining a dynamic team while building positive client relationships.
• Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination.
• Proficiency in Microsoft Office and web-based applications.

Responsibilities

• Manage scheduling using AI-powered tools to meet client hours and minimize unbilled overtime.
• Lead and develop security teams including officers and supervisors, overseeing payroll and performance.
• Enhance client relationships as the primary point of contact for service quality.
• Respond to security incidents and emergencies, coordinating with clients and internal teams.
• Ensure compliance and operational excellence in training, safety, and site standards; manage inventory.

Skills

People leadership

Operations management

Client relationships

Schedule optimization

Financial acumen

Communications

Microsoft Office

Education

High school diploma or equivalent

College degree in Business Administration or related field

Certified public safety academy graduation

Tools

CCTV systems

Access control systems

Badge administration

Job description

Allied Universal is seeking a Security Account Manager to lead daily security operations, guide a team of officers and supervisors, and ensure client satisfaction across nationwide accounts. This role emphasizes proactive leadership, staffing optimization, and incident response, with a focus on safety and service excellence.

Based in the United States, the position offers opportunities to advance within a global security leader, competitive benefits, and a collaborative work environment that