Security Operations Manager — Drive Client & Team Growth

Titan Security Group; Sheboygan (WI); On-site; USD 90,000 - 130,000; Full time

Job summary

Titan Security Group is seeking an Operations Manager to oversee day-to-day security operations for the Green Bay/Sheboygan area. The role collaborates with HR to ensure best-in-class service for clients and staff.

The Operations Manager will lead scheduling, recruitment, training coordination, and client/site support to meet financial and service goals, handling security incidents as needed.

Responsibilities

• Build, improve, and maintain effective relationships with both client and employees.
• Report all operational matters directly to the Portfolio Manager and/or members of senior management.
• Establish, maintain and review schedules to minimize company overtime within WinTeam.
• Recruit and develop the workforce.
• Perform direct recruiting and sourcing activities for open positions.
• Assist Director of Portfolio Management with annual training requirements for all staff.
• Coordinate necessary support services to effectively manage client sites to meet or exceed financial and operational goals and provide quality customer service.
• Handle escalated security issues or emergency situations appropriately.

Job description

Titan Security Group is seeking an Operations Manager to oversee day-to-day security operations for the Green Bay/Sheboygan area. The role collaborates with HR to ensure best-in-class service for clients and staff.

The Operations Manager will lead scheduling, recruitment, training coordination, and client/site support to meet financial and service goals, handling security incidents as needed.