Security Operations Manager

Sunstates Security; Chicago (IL); On-site; USD 71,000 - 90,000; Full time

Job summary

A leading security company is seeking an Operations Manager in Chicago to supervise multiple accounts and lead a team. The ideal candidate will enhance operations by training staff, overseeing onboarding, and coordinating functions while ensuring excellent customer relations. This role offers a competitive salary and comprehensive benefits.

Benefits

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Holidays

Short Term Disability

Long Term Disability

401K/403b Plan

Educational Assistance

Qualifications

• 3+ years of experience in the security industry.
• Ability to qualify for a security officer license.
• Valid driver’s license and good driving record.

Responsibilities

• Manage training and development of supervisory staff.
• Oversee employee onboarding and compliance.
• Coordinate payroll, staffing, and operational functions.

Skills

Leadership

Communication

Time Management

Organizational Skills

Education

Bachelor’s degree from a four (4) year college or university

Tools

MS Office

Job description

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Job Skills / Requirements

Sunstates Security has an immediate opening for a talented and motivated Operations Manager to manage multiple accounts in the Chicago area. The ideal candidate will provide leadership to employees and develop and maintain strong relationships with customers.

Job Skills / Requirements

Sunstates Security has an immediate opening for a talented and motivated Operations Manager to manage multiple accounts in the Chicago area. The ideal candidate will provide leadership to employees and develop and maintain strong relationships with customers.

This position offers a full compensation package of over $88,000 - which includes --

• Base salary* - paid weekly
• Annual performance-based bonus - up to 10% of base salary
• Monthly vehicle allowance
• Mileage paid at current IRS rate
• Full medical, dental, vision, and life insurance coverage
• 401k plan with company match
• Generous PTO
• Tuition assistance
• Salary is DOE
  
  

The Operations Manager will assist in the administration of the region by:

• Training, developing, and motivating supervisory staff to effectively oversee all day-to-day operations of the site security personnel.
• Overseeing the employee onboarding process including new hire interviewing, selection of candidates, training and licensure, and new hire paperwork.
• Training subordinate supervisors on software systems, procedural guidelines, and company policies and enforcing consistency in policy practice.
• Coordinating operational functions including payroll and billing, accounts receivable aging, staffing, scheduling, and personnel issues.
• Carrying out site assist visits and audits in accordance with the Quality Assurance program.
• Coordinating with Regional Manager and Regional Director to establish branch goals and objectives and communicate these with branch staff.
• Working with sales and marketing to identify and develop new business opportunities.
  
  

The Requirements For The Operations Manager Include

• Bachelor’s degree from a four (4) year college or university and three (3) or more years of related experience and supervision in the security industry.
• Excellent organizational, leadership, communication, and time management skills.
• Ability to qualify and be issued a security officer license in all areas under command.
• Computer literacy in MS Office.
• Valid driver’s license and good driving record.
• Ability to travel and regularly visit all site locations for the IL region and surrounding areas.
  
  

May perform other duties as assigned by Management and in coordination with the Branch Manager.

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan, Educational Assistance, Performance bonus

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other, Information Technology, and Management

• Industries

  Security and Investigations

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