Security Operations Manager

ZipRecruiter; Chicago (IL); Hybrid; USD 70,000 - 75,000; Full time

Job summary

A leading company seeks a Security Operations Manager to oversee scheduling and staffing operations in Mokena, Illinois. The ideal candidate should possess customer service skills, demonstrate responsibility, and thrive in fast-paced situations. This full-time role offers a competitive salary along with comprehensive benefits and opportunities for bonuses.

Benefits

Comprehensive medical, dental, and vision insurance

401(k) plan

Paid time off (PTO)

Employee discounts on various services

Wellness and financial programs

Telemedicine services

Referral Program

Qualifications

• At least 21 years old.
• Minimum of 2 years experience in a similar role.
• Ability to obtain regulatory badges if required.

Responsibilities

• Manage scheduling operations to ensure shift coverage.
• Review staffing levels across portfolios.
• Handle payroll and support invoicing and accounts receivable.

Skills

Customer service

Communication

Responsibility

Accountability

Work ethic

Proficiency in Google applications

Proficiency in Microsoft Office

Education

High School Diploma or GED

College degree in a relevant field

Job description

Job Description

Position: Security Operations Manager

Location: Mokena, Illinois

Salary: $70,000-75,000 annually plus performance-based bonuses. The role will be in-office during training and development, transitioning to a hybrid model afterward.

Type: Full-time

Benefits:

• Comprehensive benefits including medical, dental, vision, life, AD&D insurance
• 401(k) plan
• Paid time off (PTO) and bi-weekly pay
• Employee discounts on electronics, cell plans, travel, and more
• Wellness and financial programs
• Telemedicine services
• Employee Assistance Program
• Referral Program

Qualifications:

• At least 21 years old
• High School Diploma or GED required
• College degree in a relevant field is preferred but not required
• Minimum of 2 years experience in a similar role
• Proficient in Google and Microsoft Office applications
• Excellent customer service skills
• Strong sense of responsibility, accountability, and work ethic
• Effective communication skills
• Ability to obtain regulatory badges if required
• Must pass background and drug screenings

Responsibilities:

• Manage scheduling operations to ensure shift coverage
• Review staffing levels across portfolios
• Provide updates on scheduling and forecasts
• Handle payroll and support invoicing and accounts receivable
• Coordinate with senior management to optimize schedules
• Respond to schedule changes and client requests effectively

Ideal Candidate:

A dynamic, proactive individual who thrives in fast-paced environments, is organized, multitasks effectively, and collaborates well with teams. Customer focus and minimal supervision are key.