Security Operations Manager

Sunstates Security; Chicago (IL); On-site; USD 88,000; Full time

Job summary

Sunstates Security is seeking an Operations Manager to oversee security operations within the Chicago area. The ideal candidate will lead a team, manage client relationships, and ensure effective security administration while offering a competitive salary package and numerous benefits.

Benefits

Annual performance-based bonus

Monthly vehicle allowance

Full medical, dental, vision, and life insurance

401k plan with company match

Generous PTO

Tuition assistance

Qualifications

• Bachelor's degree required with three or more years in security management.
• Excellent organizational, leadership, communication, and time management skills.
• Able to obtain a security officer license.

Responsibilities

• Train and motivate staff overseeing site security operations.
• Conduct onboarding and training for new employees.
• Oversee payroll, billing, staffing, and scheduling.

Skills

Organizational skills

Leadership

Communication

Time management

Education

Bachelor's degree from a four-year college or university

Tools

MS Office

Job description

Sunstates Security has an immediate opening for a talented and motivated Operations Manager to manage multiple accounts in the Chicago area. The ideal candidate will provide leadership to employees and develop and maintain strong relationships with customers.

This position offers a full compensation package of over $88,000 - which includes --

• Annual performance-based bonus - up to 10% of base salary
• Monthly vehicle allowance
• Mileage paid at current IRS rate
• Full medical, dental, vision, and life insurance coverage
• 401k plan with company match
• Generous PTO
• Tuition assistance

* Salary is DOE

The Operations Manager will assist in the administration of the region by:

• Training, developing, and motivating supervisory staff to effectively oversee all day-to-day operations of the site security personnel.
• Overseeing the employee onboarding process including new hire interviewing, selection of candidates, training and licensure, and new hire paperwork.
• Training subordinate supervisors on software systems, procedural guidelines, and company policies and enforcing consistency in policy practice.
• Coordinating operational functions including payroll and billing, accounts receivable aging, staffing, scheduling, and personnel issues.
• Carrying out site assist visits and audits in accordance with the Quality Assurance program.
• Coordinating with Regional Manager and Regional Director to establish branch goals and objectives and communicate these with branch staff.
• Working with sales and marketing to identify and develop new business opportunities.

The requirements for the Operations Manager include:

• Bachelor’s degree from a four (4) year college or university and three (3) or more years of related experience and supervision in the security industry.
• Excellent organizational, leadership, communication, and time management skills.
• Ability to qualify and be issued a security officer license in all areas under command.
• Computer literacy in MS Office.
• Valid driver’s license and good driving record.
• Ability to travel and regularly visit all site locations for the IL region and surrounding areas.

May perform other duties as assigned by Management and in coordination with the Branch Manager.

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan, Educational Assistance, Performance bonus

This job reports to the Regional Director