Security Operations Manager (#62)

Sunstates Security; Chicago (IL); On-site; USD 88,000; Full time

Job summary

Sunstates Security is seeking an Operations Manager to oversee multiple accounts in Chicago. This full-time position offers a competitive salary and a comprehensive benefits package, including medical, dental, and retirement plans. The ideal candidate will lead staff, manage operations, and ensure quality service delivery.

Benefits

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Holidays

Short Term Disability

Long Term Disability

401K/403b Plan

Educational Assistance

Qualifications

• 3+ years of related experience and supervision in the security industry.
• Ability to qualify for a security officer license.
• Valid driver’s license and good driving record.

Responsibilities

• Train and develop supervisory staff for effective operations.
• Oversee employee onboarding and training processes.
• Coordinate operational functions including payroll, staffing, and scheduling.

Skills

Leadership

Communication

Organizational Skills

Time Management

Education

Bachelor’s degree from a four-year college or university

Tools

MS Office

Job description

Job Skills / Requirements

Sunstates Security has an immediate opening for a talented and motivated Operations Manager to manage multiple accounts in the Chicago area. The ideal candidate will provide leadership to employees and develop and maintain strong relationships with customers.

This position offers a full compensation package of over $88,000 - which includes --

• Base salary* - paid weekly
• Annual performance-based bonus - up to 10% of base salary
• Monthly vehicle allowance
• Mileage paid at current IRS rate
• Full medical, dental, vision, and life insurance coverage
• 401k plan with company match
• Generous PTO
• Tuition assistance

* Salary is DOE

The Operations Manager will assist in the administration of the region by:

• Training, developing, and motivating supervisory staff to effectively oversee all day-to-day operations of the site security personnel.
• Overseeing the employee onboarding process including new hire interviewing, selection of candidates, training and licensure, and new hire paperwork.
• Training subordinate supervisors on software systems, procedural guidelines, and company policies and enforcing consistency in policy practice.
• Coordinating operational functions including payroll and billing, accounts receivable aging, staffing, scheduling, and personnel issues.
• Carrying out site assist visits and audits in accordance with the Quality Assurance program.
• Coordinating with Regional Manager and Regional Director to establish branch goals and objectives and communicate these with branch staff.
• Working with sales and marketing to identify and develop new business opportunities.

The requirements for the Operations Manager include:

• Bachelor’s degree from a four (4) year college or university and three (3) or more years of related experience and supervision in the security industry.
• Excellent organizational, leadership, communication, and time management skills.
• Ability to qualify and be issued a security officer license in all areas under command.
• Computer literacy in MS Office.
• Valid driver’s license and good driving record.
• Ability to travel and regularly visit all site locations for the IL region and surrounding areas.

May perform other duties as assigned by Management and in coordination with the Branch Manager.

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan, Educational Assistance, Performance bonus

This job reports to the Regional Director

This is a Full-Time position 1st Shift.

Travel is not required