Security Operations Manager

Sunstates Security; Chicago (IL); On-site; USD 88,000 - 102,000; Full time

Job summary

Sunstates Security is seeking an Operations Manager to oversee multiple accounts in Chicago. The position involves providing leadership, managing employee operations, and cultivating relationships with clients. With a robust benefits package and a competitive salary, this role is ideal for professionals in the security industry looking to advance their careers.

Benefits

Full medical, dental, vision, and life insurance coverage

401k plan with company match

Generous PTO

Tuition assistance

Qualifications

• 3 or more years of related experience and supervision in the security industry.
• Ability to qualify for a security officer license.
• Valid driver’s license and good driving record.

Responsibilities

• Manage multiple accounts in the Chicago area.
• Train, develop, and motivate supervisory staff.
• Oversee employee onboarding process.

Skills

Leadership

Communication

Time Management

Organizational Skills

Computer Literacy

Education

Bachelor’s degree from a four (4) year college or university

Tools

MS Office

Job description

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Job Skills / Requirements

Sunstates Security has an immediate opening for a talented and motivated Operations Manager to manage multiple accounts in the Chicago area. The ideal candidate will provide leadership to employees and develop and maintain strong relationships with customers.

Job Skills / Requirements

Sunstates Security has an immediate opening for a talented and motivated Operations Manager to manage multiple accounts in the Chicago area. The ideal candidate will provide leadership to employees and develop and maintain strong relationships with customers.

This position offers a full compensation package of over $88,000 - which includes --

• Base salary* - paid weekly
• Annual performance-based bonus - up to 10% of base salary
• Monthly vehicle allowance
• Mileage paid at current IRS rate
• Full medical, dental, vision, and life insurance coverage
• 401k plan with company match
• Generous PTO
• Tuition assistance
• Salary is DOE
  
  

The Operations Manager will assist in the administration of the region by:

• Training, developing, and motivating supervisory staff to effectively oversee all day-to-day operations of the site security personnel.
• Overseeing the employee onboarding process including new hire interviewing, selection of candidates, training and licensure, and new hire paperwork.
• Training subordinate supervisors on software systems, procedural guidelines, and company policies and enforcing consistency in policy practice.
• Coordinating operational functions including payroll and billing, accounts receivable aging, staffing, scheduling, and personnel issues.
• Carrying out site assist visits and audits in accordance with the Quality Assurance program.
• Coordinating with Regional Manager and Regional Director to establish branch goals and objectives and communicate these with branch staff.
• Working with sales and marketing to identify and develop new business opportunities.
  
  

The Requirements For The Operations Manager Include

• Bachelor’s degree from a four (4) year college or university and three (3) or more years of related experience and supervision in the security industry.
• Excellent organizational, leadership, communication, and time management skills.
• Ability to qualify and be issued a security officer license in all areas under command.
• Computer literacy in MS Office.
• Valid driver’s license and good driving record.
• Ability to travel and regularly visit all site locations for the IL region and surrounding areas.
  
  

May perform other duties as assigned by Management and in coordination with the Branch Manager.

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan, Educational Assistance, Performance bonus

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other, Information Technology, and Management

• Industries

  Security and Investigations

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