Security Operations Manager

Sunstates Security; Chicago (IL); On-site; USD 74,000 - 88,000; Full time

Job summary

Join a leading security company as an Operations Manager in Chicago, where you will lead and develop staff, manage day-to-day operations, and build strong customer relationships. This role offers a comprehensive benefits package and an annual salary exceeding $88,000, along with performance bonuses and professional growth opportunities.

Benefits

Annual performance-based bonus

Monthly vehicle allowance

Full medical, dental, vision, and life insurance coverage

401k plan with company match

Generous PTO

Tuition assistance

Qualifications

• 3 or more years of related experience and supervision in the security industry.
• Ability to qualify for a security officer license.
• Valid driver’s license and good driving record.

Responsibilities

• Manage multiple accounts and oversee day-to-day operations of site security personnel.
• Train and develop supervisory staff.
• Coordinate operational functions including payroll, staffing, and site audits.

Skills

Leadership

Communication

Organizational skills

Time management

Computer literacy in MS Office

Education

Bachelor’s degree from a four (4) year college or university

Job description

At Sunstates Security, we're committed to hiring, developing and retaining a diverse and exceptionally qualified workforce. As a result, our employees are skilled, knowledgeable and dedicated to providing clients with flawless security service and the peace of mind that comes with it. We work hard to recruit and to retain the best and the brightest people for each client and every site location. We instill in our employees the Sunstates promise to provide a safe, disciplined and friendly work environment with an opportunity for career advancement. If you're searching for a career with challenging and rewarding opportunities, we invite you to explore the possibilities at Sunstates Security. As a proactive security partner for some of the country's leading companies and organizations, we provide careers for talented people to become part of a successful, growing company.

Job Skills / Requirements

Sunstates Security has an immediate opening for a talented and motivated Operations Manager to manage multiple accounts in the Chicago area. The ideal candidate will provide leadership to employees and develop and maintain strong relationships with customers.

This position offers a full compensation package of over $88,000 - which includes --

• Annual performance-based bonus - up to 10% of base salary
• Monthly vehicle allowance
• Mileage paid at current IRS rate
• Full medical, dental, vision, and life insurance coverage
• 401k plan with company match
• Generous PTO
• Tuition assistance

* Salary is DOE

The Operations Manager will assist in the administration of the region by:

• Training, developing, and motivating supervisory staff to effectively oversee all day-to-day operations of the site security personnel.
• Overseeing the employee onboarding process including new hire interviewing, selection of candidates, training and licensure, and new hire paperwork.
• Training subordinate supervisors on software systems, procedural guidelines, and company policies and enforcing consistency in policy practice.
• Coordinating operational functions including payroll and billing, accounts receivable aging, staffing, scheduling, and personnel issues.
• Carrying out site assist visits and audits in accordance with the Quality Assurance program.
• Coordinating with Regional Manager and Regional Director to establish branch goals and objectives and communicate these with branch staff.
• Working with sales and marketing to identify and develop new business opportunities.

The requirements for the Operations Manager include:

• Bachelor’s degree from a four (4) year college or university and three (3) or more years of related experience and supervision in the security industry.
• Excellent organizational, leadership, communication, and time management skills.
• Ability to qualify and be issued a security officer license in all areas under command.
• Computer literacy in MS Office.
• Valid driver’s license and good driving record.
• Ability to travel and regularly visit all site locations for the IL region and surrounding areas.

May perform other duties as assigned by Management and in coordination with the Branch Manager.

Additional Information / Benefits

The Sunstates customizable benefits package includes the following minimum components:

• Affordable Care Act compliant Medical Benefits Program
• Dental Insurance Program
• Free Life Insurance
• Disability Insurance
• Paid Holidays
• Direct Deposit or Pay Cards
• Employee Incentives
• Employee of the Month Award
• Education Reimbursement
• Service Awards
• Employee Involvement Initiatives
• Management Mentoring and Support
• 401K program

Only candidates who meet our rigorous employment standards and who are excellent matches for open positions (as personally verified by Site Managers) are invited to join our security team. We are proud to be an Equal Opportunity Employer and supporter of our military veterans!

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan, Educational Assistance, Performance bonus

This job reports to the Regional Director