Security Operations Manager

Sunstates Security; Chicago (IL); On-site; USD 75,000 - 100,000; Full time

Job summary

Sunstates Security is seeking a dedicated Operations Manager in Chicago. The ideal candidate will lead operations, manage staff, and strengthen client relationships. This full-time role offers a competitive salary exceeding $88,000 along with comprehensive benefits including medical, dental, and performance bonuses. Join a company that values leadership and seeks to develop talent within a dynamic environment.

Benefits

Medical, dental, and vision insurance

401k plan with company match

Tuition assistance

Annual performance-based bonus

Generous PTO

Qualifications

• Three or more years of related experience in the security industry.
• Ability to qualify for a security officer license.
• Valid driver's license with a good driving record.

Responsibilities

• Managing multiple accounts and operations in the region.
• Training and developing supervisory staff.
• Coordinating operational functions including payroll and staffing.

Skills

Organizational skills

Leadership skills

Communication skills

Time management skills

Computer literacy

Education

Bachelor’s degree from a four-year college or university

Tools

MS Office

Job description

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Job Skills / Requirements

Sunstates Security has an immediate opening for a talented and motivated Operations Manager to manage multiple accounts in the Chicago area. The ideal candidate will provide leadership to employees and develop and maintain strong relationships with customers.

Job Skills / Requirements

Sunstates Security has an immediate opening for a talented and motivated Operations Manager to manage multiple accounts in the Chicago area. The ideal candidate will provide leadership to employees and develop and maintain strong relationships with customers.

This position offers a full compensation package of over $88,000 - which includes --

• Base salary* - paid weekly
• Annual performance-based bonus - up to 10% of base salary
• Monthly vehicle allowance
• Mileage paid at current IRS rate
• Full medical, dental, vision, and life insurance coverage
• 401k plan with company match
• Generous PTO
• Tuition assistance
• Salary is DOE
  
  

The Operations Manager will assist in the administration of the region by:

• Training, developing, and motivating supervisory staff to effectively oversee all day-to-day operations of the site security personnel.
• Overseeing the employee onboarding process including new hire interviewing, selection of candidates, training and licensure, and new hire paperwork.
• Training subordinate supervisors on software systems, procedural guidelines, and company policies and enforcing consistency in policy practice.
• Coordinating operational functions including payroll and billing, accounts receivable aging, staffing, scheduling, and personnel issues.
• Carrying out site assist visits and audits in accordance with the Quality Assurance program.
• Coordinating with Regional Manager and Regional Director to establish branch goals and objectives and communicate these with branch staff.
• Working with sales and marketing to identify and develop new business opportunities.
  
  

The Requirements For The Operations Manager Include

• Bachelor’s degree from a four (4) year college or university and three (3) or more years of related experience and supervision in the security industry.
• Excellent organizational, leadership, communication, and time management skills.
• Ability to qualify and be issued a security officer license in all areas under command.
• Computer literacy in MS Office.
• Valid driver’s license and good driving record.
• Ability to travel and regularly visit all site locations for the IL region and surrounding areas.
  
  

May perform other duties as assigned by Management and in coordination with the Branch Manager.

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan, Educational Assistance, Performance bonus

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other, Information Technology, and Management

• Industries

  Hospitals and Health Care, Non-profit Organizations, and Government Administration

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