Security Operations Lead — Client & Team Growth

Allied Universal; Seattle (WA); On-site; USD 68,000 - 92,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid holidays

Sick leave

Personal days

Vacation accrual

Job summary

Allied Universal, a leading security and facility services provider, is seeking an Account Manager in Seattle to oversee daily security operations and drive performance. You will lead a team of officers and supervisors, coordinate scheduling, and ensure high-quality service for clients.

The role emphasizes developing client relationships, managing incidents, and maintaining safety and compliance across sites, with a focus on operational excellence and cost control.

Qualifications

• High school diploma or equivalent is required.
• License requirements may apply by state/local laws.
• Proven ability to manage teams and develop client relationships.

Responsibilities

• Manage scheduling using AI-powered tools to align with contract hours.
• Lead and develop security officers and supervisors, overseeing payroll and performance.
• Enhance client relationships and act as the primary contact for clients.
• Respond to security incidents and coordinate with clients and internal teams.
• Oversee training, safety, and site standards, plus inventory management.

Skills

Security management

Scheduling

Client relations

Communication

Financial acumen

Education

High school diploma

College degree in Business Admin or related field

Tools

Microsoft Office

Job description

Allied Universal, a leading security and facility services provider, is seeking an Account Manager in Seattle to oversee daily security operations and drive performance. You will lead a team of officers and supervisors, coordinate scheduling, and ensure high-quality service for clients.

The role emphasizes developing client relationships, managing incidents, and maintaining safety and compliance across sites, with a focus on operational excellence and cost control.