Security Operations Lead — Client-Facing & Team Development

Allied Universal; West Point (GA); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401K

Paid holidays

Paid training

Job summary

Allied Universal in West Point, GA seeks an Account Manager to drive daily security operations, lead security officers, and ensure client contract compliance. You will recruit and develop teams, optimize scheduling with AI tools, coordinate incident response, and build strong client relationships while upholding safety and service excellence. This role offers a path to growth within a global leader, competitive benefits, and a culture focused on safety, teamwork, and community impact.

Qualifications

• High school diploma or equivalent.
• Valid driver's license if driving a company vehicle.
• Minimum of two years in security management or supervising teams.
• Experience leading and retaining a dynamic client-facing team.
• Knowledge of emergency preparedness and security protocols.
• Proficient with MS Office and web-based applications.
• Strong communication and cost-control abilities.

Responsibilities

• Schedule security officers leveraging AI-powered tools to meet contract hours.
• Lead security teams, oversee payroll, performance, and relations with clients.
• Maintain strong client relationships and high-quality service.
• Respond to incidents and coordinate with clients and internal teams.
• Ensure compliance, safety, and site operation standards; manage inventory.

Skills

Scheduling

Team leadership

Client relationships

Incident response

Budgeting

Education

High school diploma

Job description

Allied Universal in West Point, GA seeks an Account Manager to drive daily security operations, lead security officers, and ensure client contract compliance. You will recruit and develop teams, optimize scheduling with AI tools, coordinate incident response, and build strong client relationships while upholding safety and service excellence. This role offers a path to growth within a global leader, competitive benefits, and a culture focused on safety, teamwork, and community impact.