Security Operations Lead — Client Accounts

PalAmerican Security; San Francisco (CA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

Mileage Reimbursement

Job summary

PalAmerican Security is seeking an Account Manager in San Francisco to oversee daily security operations, lead a team of officers and supervisors, and maintain strong client relationships. You will coordinate essential support services and meet financial and operational objectives while delivering exceptional customer service.

This role requires strong communication, strategic planning, and the ability to manage multiple priorities in a fast-paced environment, with a focus on safeguarding people

Qualifications

• Associate’s or Four-year degree in Criminal Justice, Business Administration, or related field.
• At least 8 years of business management/supervisory experience.
• Ability to develop customer relationships and manage multiple priorities.
• Outstanding interpersonal and communication skills.

Responsibilities

• Oversee daily security operations at the assigned client site.
• Lead and support a team of security officers and supervisors.
• Establish and maintain positive relationships with clients and team members.
• Coordinate support services to manage the client site efficiently.
• Ensure contract compliance and required reporting.
• Handle escalated security issues and emergency situations.
• Communicate staffing needs and develop staff through coaching and training.
• Manage equipment, supplies, and vehicles at the account(s).

Skills

Leadership

Communication

Multitasking

Scheduling & Payroll

Access Control & CCTV

MS Office

Education

Degree in Criminal Justice / Business Administration

Job description

PalAmerican Security is seeking an Account Manager in San Francisco to oversee daily security operations, lead a team of officers and supervisors, and maintain strong client relationships. You will coordinate essential support services and meet financial and operational objectives while delivering exceptional customer service.

This role requires strong communication, strategic planning, and the ability to manage multiple priorities in a fast-paced environment, with a focus on safeguarding people