Strategic Security Account Lead

PalAmerican Security; Tucson (AZ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid Time Off

Health, Dental, Vision, and Life保险

Mileage Reimbursement

Job summary

PalAmerican Security is seeking an Account Manager to oversee daily security operations at client sites in Tucson, AZ. You will lead security officers and supervisors, ensure high-quality services, and coordinate essential support services to meet client expectations.

This role requires a strong focus on contract compliance, reporting, and staff development, with a proven ability to manage multiple priorities and build lasting client relationships.

Qualifications

• Associate's or 4-year degree in Criminal Justice, Business Administration, or related field.
• 8+ years of business management or supervisory experience.
• Ability to develop customer relationships and manage multiple priorities.
• Outstanding interpersonal and communication skills.

Responsibilities

• Oversee daily security operations at the assigned client site.
• Lead and support a team of security officers and supervisors.
• Establish and maintain positive relationships with clients and team members.
• Coordinate support services to manage the client site efficiently.
• Ensure contract compliance and required reporting.
• Handle escalated security issues and emergency situations.
• Communicate staffing needs and develop staff through coaching and training.
• Manage equipment, supplies, and vehicles at the account(s).

Skills

Client relations

Leadership

Communication

Operations management

Education

Criminal Justice

Business Administration

Job description

PalAmerican Security - Account Manager

Are you a highly skilled and motivated individual looking to oversee daily operations? Do you thrive in building strong relationships with clients and employees while ensuring top-notch security services? If yes, then this role is perfect for you!

Join PalAmerican Security as an Account Manager. In this role, you will lead a team of security officers and supervisors, ensuring high-quality security services are provided to safeguard people and property. You will coordinate essential support services, maintain positive client relationships, and meet financial and operational objectives while delivering exceptional customer service.

Essential Functions:

• Oversee daily security operations at the assigned client site.
• Lead and support a team of security officers and supervisors.
• Establish and maintain positive relationships with clients and team members.
• Coordinate support services to manage the client site efficiently.

Additional Responsibilities:

• Ensure contract compliance and required reporting.
• Handle escalated security issues and emergency situations.
• Communicate staffing needs and develop staff through coaching and training.
• Manage equipment, supplies, and vehicles at the account(s).

Qualifications:

• Associate’s or Four-year degree in Criminal Justice, Business Administration, or related field.
• At least 8 years of business management/supervisory experience.
• Ability to develop customer relationships and manage multiple priorities.
• Outstanding interpersonal and communication skills.

Benefits:

• Paid Time Off
• Health, Dental, Vision, and Life Insurance
• Mileage Reimbursement

If you are a dynamic individual with a passion for security management, apply now to be a part of our innovative team at PalAmerican Security Security!

Location: AZ - Tucson

THE PALAMERICAN DIFFERENCE
With our depth of knowledge, our focus on innovation and our never-ending desire for self-improvement, PalAmerican is your best choice when looking for a dedicated security partner committed to exceeding your highest expectations.
SECURITY SERVICES FROM THE INDUSTRY'S TOP EXPERTS
Our mission is to provide our clients with the finest security services and products that enable them to run their operations with minimal effort, backed up with a strong commitment to our people. PalAmerican seeks to create and maintain an environment where every employee is rewarded according to their contribution and well supported by our company training.