Security Operations Account Manager: Lead Teams & Clients

Alliedbarton Security Services; South San Francisco (CA); On-site; USD 95,000 - 104,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Retirement Plan

Paid time off

Job summary

Allied Universal is hiring an Account Manager in South San Francisco, CA to lead daily security operations and ensure safety for people and property. You will guide security officers and supervisors, manage client relationships, and coordinate incidents and emergencies while ensuring compliance with site standards and company policies.

You will also oversee scheduling using AI tools, monitor payroll and performance, and work with clients to deliver high-quality security solutions that protect

Qualifications

• High school diploma or equivalent.
• Licensing requirements depend on state/local laws and may be required prior to employment.
• Valid driver’s license if operating a company vehicle.
• Minimum of two years in business operations, security management, or supervising teams in a fast-paced environment.
• Experience leading and developing a dynamic team while building client relationships.
• Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination.
• Ability to evaluate situations, make independent decisions, and resolve conflicts efficiently.
• Proficiency in web-based applications and Microsoft Office.
• Strong communication with clients and employees while managing multiple projects.

Responsibilities

• Manage scheduling with AI-powered technology to meet client contract hours and minimize unbilled overtime.
• Lead and develop security teams including hiring, coaching, payroll, performance, and employee relations.
• Enhance client relationships by serving as the primary contact to ensure high-quality service that protects people and property.
• Handle security incidents and emergencies, coordinating with clients and internal teams as needed.
• Direct compliance and security operational excellence, overseeing training, safety, and site standards, and managing inventory.

Skills

Scheduling

Leadership

Client relations

Emergency response

MS Office

Budgeting/ staffing

Education

High school diploma

Tools

CCTV

Access control

Badge administration

Job description

Allied Universal is hiring an Account Manager in South San Francisco, CA to lead daily security operations and ensure safety for people and property. You will guide security officers and supervisors, manage client relationships, and coordinate incidents and emergencies while ensuring compliance with site standards and company policies.

You will also oversee scheduling using AI tools, monitor payroll and performance, and work with clients to deliver high-quality security solutions that protect