Security Operations Lead — Build Teams, Protect People

Alliedbarton Security Services; Birmingham (AL); On-site; USD 70,000 - 77,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

Free employee life insurance

401K

Paid holidays and PTO

Job summary

Allied Universal is seeking a Security Account Manager in Birmingham, Alabama. You will lead a team of security officers and supervisors, directing daily security operations and client relations to ensure safety and service excellence.

The role emphasizes scheduling optimization, incident response, and maintaining site standards while coordinating with clients and internal teams to deliver top-tier protection.

Qualifications

• Must have a high school diploma or equivalent.
• Knowledge of emergency preparedness and physical security protocols.
• Experience in security management or supervising teams.
• Ability to evaluate situations and resolve conflicts.

Responsibilities

• Manage scheduling using AI-powered tools to meet contract hours and minimize unbilled overtime.
• Lead and develop security officers and supervisors, including payroll, performance, and relations.
• Serve as primary client contact, ensuring high-quality service protecting people and property.
• Respond to incidents and coordinate with clients and internal teams.
• Oversee training, safety, site standards, and inventory management.

Skills

Leadership

Security management

Emergency preparedness

Client relations

Financial acumen

Education

High school diploma

ASIS CPP certification

Tools

Microsoft Office

CCTV & Access control

Job description

Allied Universal is seeking a Security Account Manager in Birmingham, Alabama. You will lead a team of security officers and supervisors, directing daily security operations and client relations to ensure safety and service excellence.

The role emphasizes scheduling optimization, incident response, and maintaining site standards while coordinating with clients and internal teams to deliver top-tier protection.