Security Officer Alarm Triage

Alliedbarton Security Services; Cumberland (RI); On-site; USD 28,929 - 34,440; Full time

Benefits offered by this job

Smart Tools

Career Growth

Health Benefits

Discount Programs

Job summary

Allied Universal in Cumberland, RI is seeking a Security Officer Alarm Triage to protect patients, staff and visitors in a healthcare setting. You will help coordinate security communications, respond to alarms, document activity, and support timely incident response.

This is a full-time role with a schedule including DayTime and overnight shifts, paying $22.85 per hour. Allied Universal emphasizes teamwork, reliability, and a strong customer-service mindset.

Qualifications

• Minimum 2 years of security-related experience.
• High school diploma or GED required.
• Customer service experience preferred.
• Able to use a computer or tablet.

Responsibilities

• Provide customer service to patients, visitors, employees, and delivery personnel by following site security procedures.
• Receive, prioritize, and dispatch security calls, alarms, and requests.
• Monitor access control, alarm, camera, and communication systems.
• Coordinate with on-site personnel and responders during incidents.
• Maintain dispatch logs and incident records; support patrols.

Skills

Customer service

Computer literacy

Security awareness

Communication

Education

High school diploma or GED

Tools

Radio dispatch systems

Surveillance systems

Access control systems

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Alarm Triage in Cumberland, RI, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Dispatch Professional in a healthcare location, you will help coordinate security-related communications, respond to incoming calls and alarms, document activity, and support timely response to incidents. You will provide exceptional customer service while helping maintain a welcoming environment for patients, visitors, and staff. Join Allied Universal, where teamwork, integrity, reliability, and innovation guide our people-first culture.

Position Type: Full Time

Pay Rate: $22.85 / Hour

Job Schedule:

DayTimeTue11:00 PM - 07:30 AMWed11:00 PM - 07:30 AMThur11:00 PM - 07:30 AMFri11:00 PM - 07:30 AMSat11:00 PM - 07:30 AM

What You'll Do:

• Provide customer service to patients, visitors, employees, and delivery personnel by carrying out site-specific security-related procedures, policies, and emergency response activities in a healthcare location.


• Receive, prioritize, and dispatch security-related calls, alarms, and requests for assistance to appropriate personnel using radios, telephones, and computerized dispatch systems.


• Monitor access control, alarm, camera, and communication systems; document relevant activity and elevate unusual conditions according to site procedures.


• Respond to incidents and critical situations in a calm, problem-solving manner, coordinating communication with on-site personnel and emergency responders as appropriate.


• Maintain accurate dispatch logs, incident records, and shift reports while supporting regular and random patrol activity around the facility and perimeter.

Minimum Requirements:

• Have at least 2 years of security-related experience.


• Provide proof of a high school diploma or GED.


• Customer service experience is preferred.


• Comfort using a computer or tablet is preferred.


• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.


• Possess a high school diploma or equivalent.


• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.


• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.


• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.


• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.


• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.


• Career Growth: Get paid training and access to career growth opportunities.


• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.


• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

To find an office near you, please visit: www.aus.com/offices.