Security GSOC Dispatch

Allied Universal; Cumberland (RI); On-site; USD 28,929 - 39,950; Full time

Benefits offered by this job

Smart tools program

Career growth opportunities

Benefits package: medical/dental/eye,

Exclusive perks program

Job summary

Allied Universal, a leading security and facility services provider, is seeking a Security Officer at the Emergency Communications Desk in Cumberland, RI. You will coordinate security communications, monitor alarm panels, and dispatch personnel to support timely responses at a healthcare location, while maintaining professional customer service for staff, patients, and visitors.

Responsibilities include handling routine and urgent calls, logging incidents, patrolling the site, and ensuring

Qualifications

• At least one year of security experience.
• High school diploma or GED.
• CPR certification preferred.
• Background check and drug screen required by law.
• 18+ for unarmed roles; 21+ for armed roles.

Responsibilities

• Provide customer service to staff, visitors, patients, and vendors by following security procedures and site policies.
• Receive, prioritize, and dispatch routine and urgent calls via radio, telephone, and computer systems.
• Monitor alarms, cameras, access activity, and document incidents and follow-up actions.
• Respond calmly to incidents, coordinating notifications to site contacts and emergency responders as needed.
• Conduct regular patrols and report unusual conditions to deter unauthorized activity.

Skills

Customer service

Alarm panel experience

CPR certification

Education

High school diploma or GED

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Emergency Communications Desk in Cumberland, RI, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Dispatch Professional in a healthcare location, you will coordinate security-related communications, monitor alarm panels and incoming requests, and dispatch personnel to support timely responses. You will maintain clear records, provide professional customer service, and help promote a welcoming environment for patients, visitors, and staff. Join Allied Universal, where teamwork, integrity, innovation, and a people-first culture drive meaningful work every day.

Position Type: Full Time

Pay Rate: $25.00 / Hour

Job Schedule

DayTimeMon03:00 PM - 11:00 PMTue03:00 PM - 11:00 PMWed03:00 PM - 11:00 PMSat03:00 PM - 11:00 PMSun03:00 PM - 11:00 PM

What You’ll Do

• Provide customer service to staff, visitors, patients, and/or vendors by carrying out security-related procedures, site-specific policies, and emergency response activities at a healthcare location.
• Receive, prioritize, and dispatch routine and urgent calls for service to appropriate personnel, maintaining clear and professional communication through radio, telephone, and computer-based systems.
• Monitor security-related systems, alarms, cameras, access activity, and communications; document incidents, service requests, and follow-up actions according to site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, coordinating notifications to appropriate site contacts and emergency responders as needed.
• Conduct regular and random patrols around the business and perimeter when assigned, reporting unusual conditions and helping to deter unauthorized activity.

Minimum Requirements

• Possess at least one year of security-related experience.
• Provide proof of a high school diploma or GED.
• CPR certification is preferred.
• Customer service experience is preferred.
• Alarm panel experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1644761