Security Officer Alarm Triage

Allied Universal; Cumberland (RI); On-site; Full time

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Alarm Triage in Cumberland, RI, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Dispatch Professional in a healthcare location, you will help coordinate security-related communications, respond to incoming calls and alarms, document activity, and support timely response to incidents. You will provide exceptional customer service while helping maintain a welcoming environment for patients, visitors, and staff. Join Allied Universal, where teamwork, integrity, reliability, and innovation guide our people-first culture.

Position Type: Full Time

Pay Rate: $22.85 / Hour

Job Schedule:

• Tue 11:00 PM - 07:30 AM
• Wed 11:00 PM - 07:30 AM
• Thur 11:00 PM - 07:30 AM
• Fri 11:00 PM - 07:30 AM
• Sat 11:00 PM - 07:30 AM

What You'll Do:

• Provide customer service to patients, visitors, employees, and delivery personnel by carrying out site-specific security-related procedures, policies, and emergency response activities in a healthcare location.
• Receive, prioritize, and dispatch security-related calls, alarms, and requests for assistance to appropriate personnel using radios, telephones, and computerized dispatch systems.
• Monitor access control, alarm, camera, and communication systems; document relevant activity and escalates unusual conditions according to site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, coordinating communication with on-site personnel and emergency responders as appropriate.
• Maintain accurate dispatch logs, incident records, and shift reports while supporting regular and random patrol activity around the facility and perimeter.

Minimum Requirements:

• Have at least 2 years of security-related experience.
• Provide proof of a high school diploma or GED.
• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.