Security Officer Communications Desk

Alliedbarton Security Services; Cumberland (RI); On-site; USD 28,413 - 40,467; Full time

Benefits offered by this job

Smart Tools

Career Growth

Benefits & Insurance

Perks Program

Job summary

Allied Universal is seeking a Security Officer Communications Desk in Cumberland, RI to serve patients, visitors, staff, and delivery personnel with clear procedures and professional care. You will monitor alarms and dispatch responders, document incidents, and maintain calm, effective responses to incidents across healthcare settings.

The role emphasizes teamwork, reliability, and integrity as you patrol and safeguard various facilities while delivering excellent customer service and support to

Qualifications

• At least one year of security-related experience is required.
• Proof of a high school diploma or GED is required.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.

Responsibilities

• Provide customer service to patients, visitors, staff, and delivery personnel by carrying out site-specific procedures, access protocols, and emergency response activities.
• Monitor incoming calls, alarms, and communication systems; dispatch appropriate personnel and/or emergency responders according to established procedures.
• Document incidents, service requests, alarm activity, and communications accurately in dispatch logs and reports.
• Respond to incidents and critical situations in a calm, problem-solving manner, coordinating notifications and support as directed.
• Conduct regular and random patrols of designated areas and the perimeter to help identify security-related concerns; working environments and conditions may vary by location.

Skills

Customer service

Patrol awareness

Emergency response coordination

Communication

Education

High School Diploma or GED

Tools

Access control systems

Badge access systems

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Communications Desk in Cumberland, RI, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Dispatch Professional in a healthcare location, you will monitor communications and security-related systems, coordinate responses to routine and urgent incidents, maintain clear records, and support personnel across the facility. You will provide exceptional customer service while helping create a welcoming environment. Join Allied Universal, where agile, reliable teammates deliver through collaboration, innovation, care, and integrity.

Position Type: Full Time

Pay Rate: $25.00 / Hour

Job Schedule:

DayTimeMon03:00 PM - 11:00 PMTue03:00 PM - 11:00 PMThur11:00 PM - 07:00 AMFri06:00 PM - 02:00 AMSat06:00 PM - 02:00 AM

What You'll Do:

• Provide customer service to patients, visitors, staff, and delivery personnel by carrying out site-specific procedures, access protocols, and emergency response activities.
• Monitor incoming calls, alarms, and communication systems; dispatch appropriate personnel and/or emergency responders according to established procedures.
• Document incidents, service requests, alarm activity, and communications accurately in dispatch logs and reports.
• Respond to incidents and critical situations in a calm, problem-solving manner, coordinating notifications and support as directed.
• Conduct regular and random patrols of designated areas and the perimeter to help identify security-related concerns; working environments and conditions may vary by location.

Minimum Requirements:

• At least one year of security-related experience is required.
• Proof of a high school diploma or GED is required.
• Access control and badge experience is preferred.
• Comfort using a computer or tablet is preferred.
• CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.