Security Officer

Hard Rock Hotel & Casino Biloxi; Biloxi (MS); On-site; USD 32,000 - 42,000; Full time

Job summary

Hard Rock Hotel & Casino Biloxi is seeking a vigilant security professional to assist with incident reports, escort guests and staff for safety, and identify hazards around the property. The role includes acting as a dispatcher during emergencies and coordinating solutions, while ensuring smooth operations of gaming tables and transport of monies and tokens.

You will participate in regular departmental meetings, manage access keys, and enforce age verification to comply with regulations, all

Qualifications

• High School diploma or better.
• MS Gaming License preferred.

Responsibilities

• Assist in written reports regarding security-related incidents involving guests, employees and property.
• Escort and observe guests and employees to ensure safety.
• Identify potential safety hazards and report to appropriate personnel.
• Serve as dispatcher during emergencies and coordinate solutions.
• Inform outside agencies of unusual or suspicious situations on property.
• Operate company vehicles as directed.
• Ensure safe transportation of company monies and gaming tokens.
• Assist in opening and closing of gaming tables.
• Maintain maximum guest service and satisfaction and uphold Hard Rock values.
• Facilitate information flow by attending department meetings.
• Maintain keys to access locked areas.
• Request and accept identification from all people under 21 to ensure compliance with gaming regulations.
• Uphold the Mission Statement – We create authentic experiences that rock.
• Represent Hard Rock Biloxi positively with guests, coworkers, managers, and vendors.
• Live by Hard Rock Values.

Skills

Professional image

High energy

Non-verbal communication

Eye contact

Posture

Body language

Follow instructions

Tact

Stays calm under pressure

Flexible schedule

Clear communication

Physical strength

Smoky environment tolerance

Stamina

Education

High School diploma or better

Job description

Assists, if needed, with written reports regarding security-related incidents involving guests, employees and/or the property.

Escorts and observes guests and employees to ensure their safety and protection.

Identifies potential safety hazards and reports same to the appropriate individual for proper resolution.

Knows hazardous materials used on property and all applicable laws, rules, and regulations governing same.

Serves as dispatcher during emergency situations, as needed, and coordinates solutions.

Inform outside agencies of any unusual or suspicious situations on property.

Operates company vehicles as directed.

Ensures safe transportation of company monies and gaming tokens.

Assists in the opening and closing of gaming tables.

Ensures a maximum level of guest service and satisfaction is achieved and maintained throughout the property. Lives by the Hard Rock values.

Facilitates the flow of information throughout the property by attending regularly scheduled departmental meetings.

Maintains a series of keys to access locked areas, as necessary.

Requests and accept identification from all people who appear to be under the age of 21 to ensure compliance with federal and state gaming regulations.

Upholds the Mission Statement – We create authentic experiences that rock.

Represents Hard Rock Biloxi in the most positive manner with guests, co-workers, managers, and vendors.

Lives by the Hard Rock Values!

• Must project a professional and positive image.
• High energy level.
• Excellent non-verbal communication skills – good posture, able to establish eye contact, and positive body language.
• Ability to handle and carry out instructions.
• Ability to deal with people in a manner that shows sensitivity, tact, and professionalism.
• Must be able to maintain composure under stress in a fast-paced work environment.
• Ability to work a flexible schedule.
• Must be able to communicate clearly and effectively with all team members and guests.
• Must be able to lift, carry and/or move 50 pounds boxes and carts.
• Must be able to work in a smoky environment.
• Must be able to work while wearing radio earpieces.
• Must be able to work in an environment where there are constant flashing lights and noise.
• Must be able to stand for an eight-hour shift.
• Ability to understand and promulgate written memos, instructions, regulations.
• Basic reading and math skills.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

Education

Preferred

High School or better.

Licenses & Certifications

Preferred

MS Gaming License

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.